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Real Reviews From Verified Customers

Service Center Review Summary

5 star 58 reviews 65%
4 star 21 reviews 24%
3 star 3 reviews 3%
2 star 2 reviews 2%
1 star 5 reviews 6%
Review Us
Brandi F.
5 out of 5
4/25/2024
Joe is always great with keeping communication about my vehicles! Great asset to your team.
Bob R.
5 out of 5
4/24/2024
Friendly great people
Mike M.
4 out of 5
4/24/2024
Very quick there. Had transmission work done one time. I was told it was a 2 day job. Next day it was done. Had a oil change and tires rotated today. Told an hour. Done right on the dot. I have no complaints. Definitely a good service department
Robert H.
5 out of 5
4/24/2024
Joe has again as always gone out of his way making my experience with McCandless Ford a good one.
Steve S.
4 out of 5
4/24/2024
Joe did everything he could to get my truck fixed and back to me asap.
Rebecca K.
5 out of 5
4/22/2024
Joe is always willing to help over and above thank you joe
Monica M.
5 out of 5
4/20/2024
Everyone is always very nice
George B.
5 out of 5
4/19/2024
Great service as always
Letha S.
5 out of 5
4/19/2024
Always happy with Joe n team
Karen T.
5 out of 5
4/19/2024
Great service !!
Robert M.
5 out of 5
4/18/2024
Every one was very friendly and helpful ????.
Robert T.
5 out of 5
4/17/2024
Great job and thanks !!
James K.
5 out of 5
4/17/2024
Excellent job of the service that needed done
Paul B.
1 out of 5
4/16/2024
My vehicle went in for routine maintenance and was returned to me with a check engine light on.
Todd P.
5 out of 5
4/15/2024
Everyone was helpful and the service was quick.
Brady H.
4 out of 5
4/15/2024
First time at Bill McCandless Ford. Joe was very polite and helpful during the process. If there would be an opening in the service department, I would love the opportunity to discuss this matter with you. Thank you again!!
Tammy B.
5 out of 5
4/12/2024
I can say I have been to many Ford dealerships from Maine to Michigan and I never was treated professionally and like I had been a customer with Lisa for years not one who just switched dealerships. It’s nice to be greeted with a smile. Lisa and staff who assisted me is TOP SERVICE! Thank you again- Tammy
Kristen C.
4 out of 5
4/12/2024
I absolutely love my Escape. I plan on keeping it for as long as I can This is the first Ford I have owned. But when the time comes I will definitely buy from you again. Thank You
Richard C.
4 out of 5
4/11/2024
Go Lisa Nagle.
Garret R.
5 out of 5
4/11/2024
Joe has always been a good service manager. Always has made anything that has happened right and goes above and beyond. Good communication and he tells it like it is. The reason I always come here for service. Thanks

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