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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5613 reviews 61%
4 star 1970 reviews 21%
3 star 318 reviews 3%
2 star 650 reviews 7%
1 star 666 reviews 7%
Review Us
Dennis R.
5 out of 5
2/26/2025
Very pleasant. Very professional. Very efficient and helpful.
Benjamin B.
5 out of 5
2/25/2025
Very straightforward process. Work was done well.
Sunchok L.
5 out of 5
2/25/2025
The customer service is friendly and respectful
Ricardo M.
5 out of 5
2/25/2025
Very good job and very kind
Paul S.
5 out of 5
2/25/2025
Job done in timely manner
Rachel S.
5 out of 5
2/25/2025
So nice and very professional!
Mike M.
5 out of 5
2/25/2025
Great services and friendly
Craig K.
2 out of 5
2/25/2025
Took almost 4 hours to fix 1 tire sensor and I was told 1hour to fix it then 1 of your co workers got in my face and thought he could have a 1 way conversation witch turned into a yelling match wasn't to pleased with the whole customer service they have no right to get in my face like they did
Coe W.
5 out of 5
2/25/2025
Excellent
Catherine M.
3 out of 5
2/25/2025
Cost to high for us seniors and veterans
Emily L.
5 out of 5
2/24/2025
Melissa was great and very patient with my questions!
Keith H.
5 out of 5
2/24/2025
Process for appointment was easy, the work was done very quick and the team handled everything professionally and with respect
Brett H.
5 out of 5
2/23/2025
Appreciate your friendly and quick service. Your team IS super! Thanks again’ Brett H
Nancy W.
5 out of 5
2/23/2025
Excellent customer service. Thank you!
Allison S.
1 out of 5
2/23/2025
We had an appointment at 1:00 and my van did not get into the shop until 1:30. We were also charged $150 even though we have Toyota care. And to top it all off, they didn’t clear the “maintenance required soon” button on the dash. Completely disappointed with this service and I want a refund for the Toyota care
Maryann D.
4 out of 5
2/23/2025
Sean gave me his best estimate of expected finishing time after I stated my need for speed, then showed my the filters that needed attention, and finally gave me the chance to ask questions after reviewing the technician’s checklist. He was pleasant, attentive and thorough.
Tonia G.
5 out of 5
2/23/2025
Eric was very welcoming and his customer service was outstanding!
Tom E.
5 out of 5
2/22/2025
Ian did a great job taking car of my RAV.... I will request him for future service work.
Damon S.
2 out of 5
2/22/2025
I dropped the vehicle off at 8:30am. It wasn’t finished until after 5pm. To top it off, the oil level is way over full. Now what do I do. I am really not impressed with the service.
Patrick G.
2 out of 5
2/22/2025
The service was great but why am I getting charged $6-$7 shop supplies on a $105 oil change? The price is already high enough.

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