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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1601 reviews 53%
4 star 718 reviews 24%
3 star 109 reviews 4%
2 star 276 reviews 9%
1 star 331 reviews 11%
Review Us
Pauline W.
5 out of 5
12/7/2024
Thank you!
Abdulrahman E.
4 out of 5
12/6/2024
Beth Ardahl started the ticket, and took off before the car was done. Beth Knaup finished the ticket, after the job was done. They both did an excellent job, I appreciate it. A.R. ELKOUBYSI
Betty W.
5 out of 5
12/6/2024
I enjoyed Steve as he is very professional. He also said it was too cold for me to walk to my car, that he would bring it to the door. I really appreciated his thoughtfulness.
James R.
5 out of 5
12/6/2024
Good job!
Mark S.
4 out of 5
12/6/2024
Beth Knaup was fantastic. She was very professional and polite. She answered all my questions and is very knowledgeable. Her professionalism and great attitude is the reason I will return to have my Tacoma serviced. The tech resolved my issues I was having. Thank you both.
Paul H.
5 out of 5
12/6/2024
She was great. Very helpful.
Chris R.
2 out of 5
12/6/2024
I would not like to have this person again! She was not personable and very rude!
Tim B.
5 out of 5
12/6/2024
He was very helpful throughout the process. He also kept me informed about what the staff was doing.
Robert A.
1 out of 5
12/6/2024
We wanted an estimate for repair and was charged $200.00 to tell us they can't fix it. Thanks for nothing! We didn't need a diagnosis. We already knew what the problem was. I plan on selling my other Toyota vehicle and no more Toyotas fir us.
Shelly G.
1 out of 5
12/6/2024
The issue with my vehicle wasn’t found, so I now worry that my car won’t start again at some point. I brought my car in twice because it wouldn’t start without a jump but battery was tested twice but I didn’t ask for the battery to be tested the second time I brought it in, I just wanted them to find out why it didn’t start. But they tested the battery yet again which I paid for again but battery was fine again. So there’s still the issue of my car not starting randomly twice 2 months apart but I don’t know why.
David S.
4 out of 5
12/4/2024
It wasn’t clear whether my car received a tire rotation. I should have asked to confirm .
David D.
4 out of 5
12/4/2024
I appreciated the help and courtesy she gave me!
Gary H.
4 out of 5
12/4/2024
We were very surprised to have this issue with a new vehicle and believe that it was repaired as quickly as possible.
Phlip R.
5 out of 5
12/4/2024
Very pleased with the service thank you
Steve W.
4 out of 5
12/4/2024
Thank you for your prompt, patient and helpful service.
Venita H.
4 out of 5
12/4/2024
Beth was greatbut the appointment confirmation with estimated charges was about half the actual charge. You could try to be a little more accutate.
Gary A.
5 out of 5
12/3/2024
Great help with timely service.
Douglas B.
5 out of 5
12/3/2024
Beth is the best Great service she needs a raise !
Luke A.
1 out of 5
12/3/2024
I called and scheduled an appointment with Lewis Toyota for my car to be serviced at 2:00. Upon arrival they told me it was going to take an hour and a half for my car to be serviced. We wound up waiting 2 hours and 15 minutes before the car was even seen. The total time was around 3 hours that we sat and waited. I scheduled the appointment so that I could get in and out. If there was a problem then those things should have been worked through and people should have been contacted. I'm terribly disappointed with the service. I'll never do business with Lewis Toyota again.
Liza R.
5 out of 5
12/3/2024
Lewis Toyota is always very friendly and welcoming… simply the best!!

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