Lewis Toyota of Topeka Auto Repair Service

Beth is great to work with.

Fast and easy

She came and went over the inspection with me and told me I needed to replace the battery and tires but everything else was fine. So I told her I would wait awhile on doing that. So I paid my bill and left. From Toyota I went to Walmart when i started my car it made a very funny sound like a whining noise which it was not doing when I took my car to have the oil changed. So I immediately took it back to Toyota. And told her she needed to take a ride with me. Told her about the sound it was making. So we drove around the parking lot at Toyota she agreed it shouldn’t be doing that so she took it back and had the mechanic check it out she comes back and tells me it’s my alternator. I ask her if he checked my battery why didn’t they tell me this the first time it wasn’t put on the check list of things that needed to be done. So I’m very disappointed and confused. My car was running good no different noises. It seems for the last couple of times I bring it in to have the oil changed they mess something else up and I need to have it repaired. So I am very disappointed and I’m not sure if I will be a costumer there anymore. After 19 years.

Price to high on total bill

You’re welcome

I was curious if someone could explain the additional service I needed and quoted at $118

She did a nice job! Good personality!!

I had a used car inspection ($175) and an oil change. My bill was $336.67! That’s beyond ridiculous! I paid $65 at Reliable Toyota in Springfield. I paid $65 at Sharp Honda. I can’t tell you how happy I am that we decided to buy a new hybrid CR-V 2 weeks ago instead of the new Highlander that we were seriously considering! An extra $50 on an oil change is a small price to learn such an important lesson! SEE-YA

All was fine, though my indicator light "maintenance req'd" is still on after my tire rotation and balance on Friday. I'd get it turned off myself if possible.

Beth was great. Professional, friendly, and answered additional questions I had.

Ray was friendly but was professional and was efficient in getting my car in and out of the service area. He explained everything that was done to my car and answered all of my questions.

Beth does an excellent job and keeps track of the work I need done. I appreciate her work.

Steve went WAY above and beyond to compensate for several delays that were out of his control. I could not be more satisfied and could not give any higher praise than what I am giving Steve for the absolutely SUPERIOR customer service. THANK YOU Steve.

I scheduled an oil change and a chip repair on same visit, brought out my keys only to have to be reminded about chip repair. And the lady that took my appointment acted like she had an attitude when i scheduled oil change and chip repair at same time.

Thankyou Beth for as always providing me a quick, perfect service experience. She was very polite, answed my questions and I always feel good about Lewis servicing my fj. Wont go anywhere else. Thanks beth

Only problem I have with your service is the prices you charge

Staff was very responsive and friendly.

All good however the service invoice states bodywork by 3rd party. A pinhole and scratches on both front end doors (water stains and key scratches) prior to purchase from Lewis Toyota. A new headlight was added. I purchased the Corolla already damaged but at a premium price. The Corolla actually shines beautifully now with no outside damages due to previous owner. Lewis should have presented this car in restored condition before $34,000 which also included an unauthorized 7 year warranty paid by customer. Customers really should be advised they are buying that warranty. Really nasty cigarette burn in the seat too. Ouch on this purchase!

Lewis Toyota is my favorite dealer Thank you

Very friendly and knowledgeable crew.