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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1591 reviews 53%
4 star 714 reviews 24%
3 star 108 reviews 4%
2 star 276 reviews 9%
1 star 328 reviews 11%
Review Us
Wayne R.
5 out of 5
5/3/2025
Polite, professional.
Daniel G.
5 out of 5
5/3/2025
Steve was awesome! He took care of everything and was personable and fast. Thank you!
Jayne S.
4 out of 5
5/3/2025
Steve Hamer is wonderful. He knows me as a customer and treats me so respectful. He has provided me with information so that I could make a good decision. He represents Lewis Toyota very well. I would never buy elsewhere because of the care extended to me by Steve and the Toyota team
Krishnaba P.
4 out of 5
5/3/2025
I am from out of state, and every time I visited this dealership I always received courteous, friendly, and timely customer service. Thank you to all the amazing people working at this dealership.
Claude C.
5 out of 5
5/3/2025
They took good care of me like they always do
John C.
5 out of 5
5/3/2025
She did a great job. Very professional.
Jim M.
5 out of 5
5/2/2025
Job well done
Barbara M.
2 out of 5
5/2/2025
I had an 8 appointment an at noon I called to see if my car was ready and had to leave a message. My car was not finish till 3. Also in just 2 week I was given two different reasons why my engine light was coming on. I have always trusted Lewis with my work for car and will continue to come there. A phone call would Of been faster than a text. Did not see the text till after I picked up the car . I do believe they did a good job. Just poor communication on both myself and staff. I will continue with Lewis to have car worked on Service is a yes . Communication is a no for both of us
Larry P.
1 out of 5
5/1/2025
Was told that I needed spark plug and coolant change when that was al done at the 90,000 mark. In addition the battery arm hold nut was loose and I check that weekly to make sure it remains tight. Plus the oil was to be topped off. It wasnot done. Overall I feel the service has gone downhill the last couple of years.
Jerissa H.
4 out of 5
5/1/2025
It was my first time using the service area and everybody was super polite and helpful because I had no clue what I was doing. Would definitely recommend.
Steve W.
5 out of 5
5/1/2025
Thank you!
Tynell W.
5 out of 5
5/1/2025
Outstanding service
Drew S.
5 out of 5
5/1/2025
Thanks for taking care of me!
David D.
5 out of 5
5/1/2025
Thanks for keeping me updated.
Jennifer S.
4 out of 5
5/1/2025
Thank you for fixing my tire. It was strange how a wire can go through a tire! I’m glad I could take home a friend while they had an unexpected battery problem!
Louis C.
5 out of 5
5/1/2025
Beth Knaup did an outstanding job in guiding me with the information I needed to proceed with the Necessary work that was needed on my vehicle. Great job Beth!
Deanna W.
1 out of 5
5/1/2025
Have not received a vehicle report.
Danl B.
5 out of 5
4/30/2025
Beth was very helpful! oh.. and.. Steve ROCKS! ????
Tony A.
1 out of 5
4/30/2025
I highly doubt I will ever return to this Toyota center. Awaiting four hours for tire and oil change is unacceptable especially when I had an appointment(I even arrived 30 minutes early). Then trying to be charged for more than quoted. I will let anyone that wants to hear about it know this as well
Ed A.
5 out of 5
4/30/2025
Yes Beth did a very job

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