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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1591 reviews 53%
4 star 714 reviews 24%
3 star 108 reviews 4%
2 star 276 reviews 9%
1 star 328 reviews 11%
Review Us
Larry R.
5 out of 5
6/17/2025
Great service.
Marianne K.
4 out of 5
6/17/2025
Steve was most helpful and accommodating. I enjoyed meeting him.
Ryan P.
5 out of 5
6/17/2025
Beth A is always awesome at her job!
Walter L.
4 out of 5
6/17/2025
Fastest service ever this time. Last time was several hours with an appointment. Normally I go to Lithia in Missoula MT and even when busy they are always done in about an hour.
Bill M.
5 out of 5
6/17/2025
Quality experience and very helpful employees.
George S.
5 out of 5
6/17/2025
Beth was great!
Sherry C.
4 out of 5
6/15/2025
Help keep my car in good shape. I have put my total trust in Lewis Toyota as a widow I need someone I can trust..
Ronda S.
5 out of 5
6/15/2025
Steve was very kind and professional and I am so satisfied with the work that was done on my vehicle. I would tell others about Louis Toyota. This is my third vehicle from Lewis Toyota and we have all been very satisfied thank you.
Laura C.
1 out of 5
6/14/2025
There were a couple of charges on my latest car repair I don’t understand. One is a charge of $49.88 for “misc charges”? That seems like a lot of money to charge for… for I don’t know what. What is that? Then I was charged $17.51 for a “service fee”. Again, no explanation, just charges. So why was $67.30 added to my bill? That seems like a lot of money to charge with no explanation.
Abdulrahman E.
5 out of 5
6/14/2025
Both Beth Knaup and Mike Hogg are friendly, knowledgeable, and do a great job taking care their customers. Thank you!
John-Paul R.
4 out of 5
6/14/2025
Communication couldn’t have been better
Lyman E.
5 out of 5
6/14/2025
Steve was very helpful and informative on my Vechicle. He kept us informed and headups on what was going on with the estimate and what all the work needed to be done plus did recall on springs on my truck. Steve is a very knowledgeable and valuable employee.
Jim G.
5 out of 5
6/14/2025
Thanks
Stephanie L.
1 out of 5
6/14/2025
I brought my car in over a month ago & they said that the Zurich website was down so they would call me when it was up & schedule something. I have never heard back from them. It’s been about 5 weeks…
Barton M.
5 out of 5
6/14/2025
Ray did good. Truck runs good.
Steven F.
5 out of 5
6/14/2025
Steve was very professional.
Savannah P.
1 out of 5
6/14/2025
There was no reason provided for the issue. I would like to know is case there is something that cause the issue. There is a note about a recall but nothing saying the problem was taken care of.
Mary K.
2 out of 5
6/13/2025
We have had our car in three times for the same issue. It’s a brand new car and the hood flutters when you drive fast. Seems like it’s not shut correctly and will fly open at any time. We have been directed to the body shop now. We take it in Wednesday. It is a 2024 but we bought brand new. We only have 4500 miles on it. Pretty disappointing. Hopefully they can figure it out. I think the hood should be replaced. Thanks for asking.
Michael C.
5 out of 5
6/13/2025
Great service. I was waiting while they changed the oil & checked out our vehicle, quick & efficient.
William N.
5 out of 5
6/12/2025
Beth was great to work with.

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