Service Center

Real Reviews From Verified Customers

Marisa B.
2 out of 5
3/19/2026
I never heard back
Nikki B.
4 out of 5
3/18/2026
Effortless - from making appt to picking up vehicle- all employees were kind and helpful
Dorene B.
3 out of 5
3/18/2026
My question was about the engine light being on. Ray Brown investigated my inquiry to my satisfaction, advising me that I had failed to turn my gas cap 'til it clicked. I'm grateful for this bit of education. THANKS RAY!!
Michael B.
4 out of 5
3/17/2026
Steve set up an additional appointment on an issue I’ve had nearly the whole time I’ve owned the car. It was once checked out previously by Toyota and there was nothing to be found wrong but the vehicle still shifts hard into drive out of park or reverse out of park when the vehicle is parked on an incline and I don’t think this is normal. It should still shift smoothly, so Steve was nice enough to schedule another service to have a technician check it out and he’s going to personally drive with me in the car so he has a better idea of what’s going on. So, yes, so far things are looking great.
Dawn S.
5 out of 5
3/17/2026
MS. Knapp was kind, attentive and professional today.
Dana H.
5 out of 5
3/15/2026
Everyone did a great job today. Fast and efficient.
Jenny P.
1 out of 5
3/14/2026
2 1/2 hours for a scheduled oil change. Gave reason as short staffed, then shouldn’t have made an appointment. $100 for oil change ridiculous.
Brian A.
4 out of 5
3/14/2026
Beth was great. Only thing that I didn't like is how long my car was in the shop and a loaner car wasn't offered. I will be back!
Pamela T.
5 out of 5
3/14/2026
Thank you
Ed B.
4 out of 5
3/13/2026
Ray does a great job!
Rosanne W.
4 out of 5
3/13/2026
The business needs to make the process simpler so that when finished with submitting, The submitter can move on. Maybe I should use another business.
Joann W.
2 out of 5
3/13/2026
I will never be back,this was the worst service I have ever had.
Pamela E.
1 out of 5
3/13/2026
I had sent my advisor a follow- up note through the text system and never got a response sr. And I also left a message with the receptionist, asking f him to call me back. I never received a returned call.
Jeremy B.
5 out of 5
3/13/2026
You all are always so great! Thanks! Julie
Karen P.
5 out of 5
3/13/2026
Beth kept me informed about my vehicle at all times. I am pleased with the service I received from everyone there!!
Greg B.
5 out of 5
3/12/2026
Ray is great to work with. Great customer service.
Mike B.
4 out of 5
3/11/2026
Ray was exceptionally helpful with a tricky issue to diagnose. I appreciate his ever courteous demeanor and in depth knowledge!!
Anna T.
4 out of 5
3/11/2026
Steve Ramer is so professional and kind every time I work with him, and I mean every time! He always pays great attention to my concerns and answers my questions with knowledge that is logical while also following up. He is so approachable that I would personally seek him out should I have any other questions or concerns in the future because of the level of trust I have in the care and honesty I will receive in the service he provides. I love the fact that he asks me how I like my truck, because I like nothing more than the opportunity to share just how shocked I am with how perfectly suited this purchase has been for me! This is the best vehicle I’ve had in my life and Steve cares that he maintains my positive purchase experience! I would recommend Steve to my closest friends and family!!!
Heidi B.
5 out of 5
3/10/2026
Excellent service
Ronald G.
5 out of 5
3/10/2026
Great

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