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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1601 reviews 53%
4 star 718 reviews 24%
3 star 109 reviews 4%
2 star 276 reviews 9%
1 star 331 reviews 11%
Review Us
Coleen F.
5 out of 5
10/29/2024
I was warmly greeted when I arrived, work was done in the expected time & I was on my way. Efficient, timely service!
Douglas G.
2 out of 5
10/29/2024
She did not go over the print out with me. There was only a phone call and not a visit from the service representative when the car was done.
Jason M.
5 out of 5
10/29/2024
Beth was helpful and communicative throughout the process and kept me up today date with what was going on with my service.
Sally C.
5 out of 5
10/29/2024
The lady who met me when I arrived really impressed me with her friendliness and knowledge. Sorry I didn't get her name.
Shirley D.
4 out of 5
10/29/2024
Will look forward to the survey.
Allison F.
1 out of 5
10/29/2024
I waited 3 hours for an oil change and I had an appointment
Mary G.
5 out of 5
10/29/2024
Thank you!
Elaine R.
1 out of 5
10/29/2024
I did not get my car serviced at my scheduled appt due to the fact that you did not have enough mechanics on staff. So after waiting two hours I left but assured the office staff that I would call and reschedule.
Bruce F.
2 out of 5
10/28/2024
Maybe my expectations are too high, but I understand it would take about 1/2 a day for repairs. I ended up calling in to see about a shuttle ride as it was getting late in the day.
George B.
4 out of 5
10/27/2024
Beth is always professional and welcomes me by name when I pull into the service lane. She confirms why my vehicle is there. After completion, she finds me in the dealership to let me know my vehicle is ready. Always a great experience!
Betty S.
5 out of 5
10/26/2024
Ray Brown patiently listens to me, helps me with any issues I bring to him, and takes excellent care of my vehicle.
Kevin C.
4 out of 5
10/26/2024
Beth is a great service advisor, she answered all my questions about the charging system. My car was ready within 45 minutes for some new tail lightbulbs. Good job!
Alyse M.
2 out of 5
10/26/2024
I don’t want a phone call. The only issue is my seat being moved. I don’t have settings in my car to return it to a preset position, so it’s impossible to find the comfortable spot again.
Jill G.
5 out of 5
10/26/2024
Thanks
Susan M.
4 out of 5
10/26/2024
What was included on the winterization service?
Elaine R.
5 out of 5
10/26/2024
Everyone was friendly, professional, knowledgeable, kept in touch with me per a text to update on the progress. Thank you.
Carlos S.
5 out of 5
10/26/2024
Every thing good, Beth make good job y so nice thanks again and will see soon
Craig M.
5 out of 5
10/25/2024
From start to completion I am 100% satisfied with the way Steve handled my needs with a very positive attitude. Thanks! Craig
Crystal R.
2 out of 5
10/25/2024
I love Lewis Toyota has a whole but it is irritating that you make an appointment and an hour and a half later-the truck has not even been pulled inside to begin There’s a lot of cars all the time but are you overbooked? Is it folks that just showed up? I don’t understand why EVERY time I bring my truck in, it is never a timely deal
Quick,Steven R.
5 out of 5
10/25/2024
Beth is awesome! She is organized, very pleasant, knowledgeable and explains what is going to be done. We give her an A+!!

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