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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1127 reviews 67%
4 star 353 reviews 21%
3 star 51 reviews 3%
2 star 73 reviews 4%
1 star 77 reviews 5%
Review Us
Timothy L.
3 out of 5
1/9/2024
Despite the fact that I was late for my repair appointment, partly due to circumstance beyond my control, the problem with my Pontiac Vibe, which is essentially a Toyota in GM cladding, was diagnosed promptly and the repair was completed within a few hourse. Lyndsey called first to explain what the technicians had found and detailed how long it would take and how much it would cost. The repair was completed on schedule and the cost matched the estimate. My car appears to be fixed. The new oxygen sensors seem to be working. The dashboard lights that had been bothering me are now shut off, and the car is running like the proverbial Swiss watch.
Marie C.
5 out of 5
1/9/2024
Extremely satisfied with a routine oil change service. It was done in a timely manner. Brett was very gracious, excellent guest service and was very proficient with the paperwork and/or documentation of our encounter today. The waiting area was very clean; hot beverage available.
Barbara F.
5 out of 5
1/9/2024
Your welcome. Love Jari for over 50 years
John S.
5 out of 5
1/5/2024
You have some good employees in your service department.
Donald A.
5 out of 5
1/5/2024
communicated well, provided good service.
Neil P.
5 out of 5
1/4/2024
Great job and in a timely manner.
Neil P.
5 out of 5
1/4/2024
Great job and in a timely manner.
Frank W.
5 out of 5
1/4/2024
Always a great parts and service experience at Kari Toyota.
Laura R.
4 out of 5
1/4/2024
Car service was great, I had to wait 20 minutes for my bill after my car was clearly done. Brett was kind enough to take care of me.
Howard. M.
5 out of 5
1/3/2024
Lyndsey was great!
Mary Jane.
5 out of 5
1/3/2024
Thanks
John O.
4 out of 5
12/30/2023
I very much appreciate that. The work came in exactly at what the estimate of was for…. Thank you! I’ll be back!
Molly L.
5 out of 5
12/29/2023
Awesome experience as always. Everyone is always friendly and efficient!
James P.
1 out of 5
12/29/2023
My van was done with service and no one contacted me to tell me it was done. I sat in that customer holding area for 2 1/2 hours. Then I requested to purchase an air filter for the engine and I would install it myself. I drove home and was going to install the filter and it was the wrong filter. I had to drive back to the service dept to get it replaced. Jake provided me with the replacement and I say that this one is the wrong size also. Finally I got the correct filter. No one was checking what they were doing, multiple errors occurred from the service tech to Jake. I have never had this type of service before from Kari’s Service Dept. I left not a happy customer.
Binner R.
5 out of 5
12/28/2023
Great service, fast and thorough. Thank you!
Cynthia W.
4 out of 5
12/28/2023
All went as expected!
Joanne P.
5 out of 5
12/28/2023
Friendly and efficient.
Leo B.
4 out of 5
12/26/2023
Fast and very helpful service on this occasion.
Duane N.
5 out of 5
12/23/2023
Thanks for taking care of my auto! Keep up the good work! Merry Christmas!
Jason B.
5 out of 5
12/22/2023
Very fast service.

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