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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1125 reviews 67%
4 star 353 reviews 21%
3 star 51 reviews 3%
2 star 73 reviews 4%
1 star 77 reviews 5%
Review Us
Dale B.
5 out of 5
5/15/2024
Great Job!!!
Nancy P.
4 out of 5
5/15/2024
Efficient and personable
Donna M.
5 out of 5
5/14/2024
Lyndsey was very friendly, knowledgeable, professional, and helpful.
Barbara R.
5 out of 5
5/14/2024
Your staff is always friendly and helpful.
Charles J.
4 out of 5
5/14/2024
I’m really happy with everything. But there is one thing and it’s happen twice. When it came out there was some black hard something on my hood. I noticed it when I got home. I had to use bug and tar remover on it. It was hard to get off. This happened once before with my 2021 platinum Hylander. Don’t know what it was but I’m telling you now because it’s the second time. I’m not mad the service was awesome. Just letting you know.
Frank W.
5 out of 5
5/14/2024
Great service. Kari is the last of the really trustworthy dealerships.
Miles W.
5 out of 5
5/11/2024
Fast and easy!
Bryon H.
4 out of 5
5/11/2024
Everything seemed to go well.They took care of my recall issue.
Sheila J.
5 out of 5
5/10/2024
Service team was very friendly from drop off to pick up and Joe was a very nice shuttle driver and appreciated that bonus Service while car was getting looked at.
Anne L.
5 out of 5
5/10/2024
Always great. Thank you.
JOHN S.
4 out of 5
5/9/2024
JOHN S
Brenee W.
4 out of 5
5/9/2024
What a wonderful crew you got over there at the service and parts department! I'll be back!????
Gary G.
3 out of 5
5/8/2024
Tires needed replacement at 50,000 miles, and no coverage or refund was checked or offered due to sub-mileage performance in spite of maximum warrentee coverage purchased. Same for windshield wiper replacement. By GEG ****-****-xxxx
JOAN H.
3 out of 5
5/8/2024
So far I am satisfied however since I was there to buy tires !!!! I am now have another issue “ hybrid system malfunction” and not able to get in to have it assessed until May 17th!!!!!!!!!
Danny B.
5 out of 5
5/8/2024
Fast and front desk was polite and very helpful
JOLYNN C.
1 out of 5
5/8/2024
I thought the charge was too high for the work done. A $15/hr employee would have to work all day to pay for a code reading, please consider the money squeeze many are experiencing. As you can see by my mileage, Anew Camry is in the plan as well as one for my hubby, we will be shopping elsewhere because of and extra $60 charge. Thank you.
Daniel J.
3 out of 5
5/7/2024
Excellent And thanks for not wanting a long questionnaire L Jaeckel
Peter K.
2 out of 5
5/7/2024
I’m not dissatisfied with the technician who worked on my car. I’m dissatisfied with the service advisor. There was miscommunication about the condition of my car. I came to Kari expecting to drive my car but found the car was in fact not drivable -totaled- due to rodent damage to the car’s main wiring harness. I had to leave the car there until could arrange to have it hauled to a salvage yard.
Daniel P.
1 out of 5
5/7/2024
Still having issues
Omer C.
2 out of 5
5/7/2024
I had appointment at 11 am and I was there at the time. They made me wait 1 hour and then started to work on my car. I reviewed my car after 1.5 hours. It was terrible experience for me with Kari Toyota Superior Wisconsin. I won’t definitely work with Kari Toyota again. I would rather work with Kolar Toyata or drive to Minneapolis!

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