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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1116 reviews 67%
4 star 352 reviews 21%
3 star 51 reviews 3%
2 star 73 reviews 4%
1 star 77 reviews 5%
Review Us
Nancy S.
2 out of 5
10/9/2024
The only issue is that I had an appointment for 11:30. The check in person said there were two cars ahead of me and one was in progress . If I had known that I would have gotten a ride home instead of waiting. I was late for my next scheduled meeting.Next time, I will allow more time.
Julie B.
5 out of 5
10/9/2024
I am always so pleased with the customer service and the car service that I receive at Kari. Thank you!!!!
Greg B.
4 out of 5
10/9/2024
???????? Glad too.
Neal J.
2 out of 5
10/8/2024
Had an appointment for purchase of four tires. Found out when checking in that an equipment failure had occurred and it would be a hour or hour and a half delay. Now I’m retired and realize that stuff happens and I just want the tires. The wait gave me a chance to converse with some lovely people and also read my book. The staff at Kari always seem to be pleasant and helpful. When my car was ready for me I was surprised that the paper mat on the floor and the plastic bag on the seat were still on.
Thomas B.
4 out of 5
10/5/2024
She’s a phenomenal professional associate ??????????
Gary G.
4 out of 5
10/5/2024
She answered all my questions, added my concerns, increased my paid future maintenance needs, and recorded test results for my 6-yr old battery capacity, as requested. Polite and patient, also. GEG 10.4.2024
Paula M.
4 out of 5
10/5/2024
I really liked the personal service, attention to my car's needs, and the communication back to me the problem.Wayne Schoor was shared a wealth of info and the desk person did a great job of being personable and professional. She was so on top of things.
Kathy K.
5 out of 5
10/5/2024
Thank you for taking care of my Sienna. The updates are great as well!!
Jack H.
5 out of 5
10/5/2024
Always a wonderful experience with Kari Toyota!
Luann A.
5 out of 5
10/4/2024
All pleasant & well-done!
Kevyn S.
5 out of 5
10/4/2024
Lyndsey was professional, thoughtful and respectful. She is a great representative for Kari Toyota.
Lynn S.
5 out of 5
10/4/2024
Always wonderful, competent service plus friendly & courteous staff. I also appreciate the clean environment! Thank you!
Shirley A.
4 out of 5
10/4/2024
Okey dokey ????
Sharon W.
4 out of 5
10/4/2024
very satisfied with the toyota Rav 4!
Joe M.
5 out of 5
10/4/2024
Excellent diagnostic service. Thank you ????
Kaila S.
2 out of 5
10/3/2024
I still have a squeaky driver door they said could be fixed
Steven Charles.
5 out of 5
10/3/2024
None
Cherie K.
4 out of 5
10/3/2024
Loved Lyndsey. She looks just like Kristin Wigg. My favorite Target Lady. ????
Laura R.
4 out of 5
10/3/2024
Brett is great. Lyndsey is not very friendly.
Rosemarie B.
3 out of 5
10/1/2024
Brett is awesome...! However, the morning I started the Avalon to bring it to Kari for this service, the 'BRAKE' 'ABS' & 'VSC' lights all came on. While I was only scheduled for an oil change, I found it odd that Kari wouldn't at least plug in the diagnostic and get a code for me, as to why my Braking System lights were on, before sending me off to drive at freeway speeds not knowing whether I had/have roadworthy safe, legal brakes...

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