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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1106 reviews 67%
4 star 349 reviews 21%
3 star 51 reviews 3%
2 star 72 reviews 4%
1 star 77 reviews 5%
Review Us
William A.
4 out of 5
1/9/2026
We were glad we only had to wait 2 hours instead of the possible 4.
Tom L.
5 out of 5
1/9/2026
Ryan and the entire crew were so great to work with. I could not be happier. A huge thank you! Tom L
Karla V.
5 out of 5
1/8/2026
Excellent as always.
Margaret J.
5 out of 5
1/8/2026
Very satisfied with a job well done My Rav-4 runs great. Better than before. Thank you Ryan for being so patient with me. Thank you all very much
Gary G.
1 out of 5
1/8/2026
Remote start was implied as a function provided in the 2019 RAV Hybrid I purchased with 8000 miles and it could not be demonstrated to function after three tries. Even the remote lock and unlock could not be made to function. It was quite a let down to not have these advertised features to not function! GEGlass ****-****-xxxx
Steven K.
3 out of 5
1/8/2026
Simple tire rotation and inspection of my truck. About an hour of wait time- which I was expecting. Always satisfied when I take it in for service.
Leonora P.
3 out of 5
1/7/2026
Brett listened to the problems with my Rav4 explained what could be wrong with the radio and asked pertinent questions to figure out if there was further need to check out my radio and there wasn't. Also, he showed me the hinges on my tailgate where they had smal cracks and this was the reason the door wouldn't open at times cause it was misaligned and the hinges needed repairing.
Michael A.
5 out of 5
1/7/2026
Very good
Susan Z.
4 out of 5
1/7/2026
Love the fact you stay in touch via text. Good reminders, update and opportunity to pay on line. Thanks for your service
John C.
5 out of 5
1/6/2026
Always have a quality experience with service - helpful, friendly and committed to customer service
Dean M.
5 out of 5
1/6/2026
As usual you all did a great job. Ryan is as usual professional and kind as they come. Give that man a raise!
Mike D.
5 out of 5
1/6/2026
Ryan was excellent. Clearly made me feel good about the service provided He was very detailed and even showed pictures of concerning items. Much appreciated.
Lisa M.
5 out of 5
1/3/2026
Ryan is a top notch professional. He was resourceful and took initiative to ensure my car's challenges with frozen wiper liquid were solved. I really appreciate the commitment to taking care of customers with quality work while keeping costs down.
Breann G.
5 out of 5
1/3/2026
Thank you for your great service!
Rachael H.
4 out of 5
1/1/2026
Ryan was very busy but was still friendly and cheerful. That made it hard to be mad for waiting in line for 30 minutes to check in!
Sorina L.
5 out of 5
1/1/2026
He was patient, professional, and knowledgeable about my vehicle. He expedited my appointment to a very fast level!
John S.
5 out of 5
1/1/2026
Ryan was very polite and patient about explaining the issue with the car trouble I was having. He was very thorough and gave important details about the situation and the cost of repair. Nice working with him.
Mary L.
5 out of 5
1/1/2026
Ryan was friendly and helpful!
John O.
5 out of 5
12/31/2025
I appreciate the attention and professionalism of the staff at Kari Toyota. The crew seems knowledgeable and helpful to answer questions. It makes the experience easy and that is important in today’s world. Thank you
Dhayla F.
5 out of 5
12/31/2025
Wonderful service!!

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