Service Center

Real Reviews From Verified Customers

Beth H.
5 out of 5
5/11/2025
Derek was great to work with, as usual. I really appreciated the great customer service and positive attitude. Thank you!
Kloree P.
5 out of 5
5/10/2025
I’m extremely happy with the service today!
Tammy G.
1 out of 5
5/10/2025
My son brought the Toyota Tacoma in today. My husband had phoned ahead about the tread wearing in a way it should not on tires we got not too long ago through the dealership. Please look at the report as well. Unfortunately, this was not addressed. The tires are not fine. We purchased the tire package when purchase of the truck. Please this really needed to be addressed. Thank you!
Sarah D.
5 out of 5
5/10/2025
Staff was very nice Service excellent
Robert A.
4 out of 5
5/10/2025
Lisa was wonderful, as always. The service was performed by Josh, and was done in a timely manner and correctly. The service experience could not have been better.
Paul M.
2 out of 5
5/10/2025
Had an appointment for a simple oil change and tire rotation at 8 AM. 1 hour and 45 minutes in, at 9:45 AM I had to approach the desk to myself to find out that my car still wasn’t done. Only then did Lisa tell me my lug nuts were rusted and they had trouble removing them. I was told they were working on finding a solution. But it took another 20-25 minutes for Lisa to find out what that solution was. If you need to let people wait because you run into a problem - you need to communicate that! Honestly, if you’d just informed me and kept me updated on progress, I wouldn’t have been so upset. I drove out after 11 AM. Pretty much ruined my day. Who has time for a three hour oil change?!
Wendy M.
5 out of 5
5/9/2025
Completely satisfied! Thank you!
Susan H.
5 out of 5
5/9/2025
Thank-you foryour thoughtful informative service!
Rhona D.
5 out of 5
5/9/2025
Zeb was great. Very efficient and friendly!
Kelly C.
4 out of 5
5/8/2025
Wonderful as always. I drive down from Burlington to get my car serviced by Aldermans as they are the best. Lisa and Todd always make sure it is a great experience
William E.
4 out of 5
5/8/2025
Derek is excellent in his position
Timothy L.
4 out of 5
5/8/2025
Great work, great dealership
Wendy R.
5 out of 5
5/8/2025
The service department at Alderman’s Toyota is the best!!
Esther S.
5 out of 5
5/8/2025
Good job! Pleasant employees anxious to please.
Michael D.
5 out of 5
5/8/2025
Great service as always, Derek was great!
Sherry C.
5 out of 5
5/8/2025
Very pleasant experience
Gregg H.
4 out of 5
5/8/2025
Zeb and Todd took care of all of my concerns!
Dean K.
5 out of 5
5/8/2025
Thank you ????
Patrick D.
4 out of 5
5/8/2025
Good work, please cost less!
Phil L.
5 out of 5
5/7/2025
Staff is courteous and professional

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