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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1767 reviews 67%
4 star 559 reviews 21%
3 star 59 reviews 2%
2 star 109 reviews 4%
1 star 125 reviews 5%
Review Us
Peter L.
5 out of 5
7/21/2025
Keep up the good work!!
Richard D.
5 out of 5
7/21/2025
Thank you!
Jonathan W.
5 out of 5
7/21/2025
Quick, friendly and efficient as always!
Gene J.
5 out of 5
7/21/2025
Very content
Jeremy M.
1 out of 5
7/21/2025
Never replaced my sticker for my oil change I had, I still have the old one on my window
Martina B.
5 out of 5
7/20/2025
Zeb is always very helpful and communicates well when the vehicle is ready and if there are any issues. I always have a good experience.
Diane B.
1 out of 5
7/20/2025
The person doing the intake was not helpful or very respectful to me in my opinion. I had a lot of questions due to it being a new car with many unfamiliar features that my salesperson did show me but now that I’ve been driving it a bit, I need clarification on. She was a bit curt and I felt, condescending, even commenting that my salesperson Should have explained these things. I did not feel that my questions were answered satisfactorily. She totally screwed up one area I wanted looked at related to the air conditioning. I asked if it was leaking under the car or just normal condensation and she had them look at the inside floor mat.??? I wonder about communication skills.
Robert F.
4 out of 5
7/20/2025
THE BEST SERVICE,PRRIOD!
Robin B.
4 out of 5
7/20/2025
Greeted will on arrival and departure. Excellent customer service.
Lawrence B.
3 out of 5
7/19/2025
I was happy with finally getting the gas tank anomaly repaired. I should have brought it in for service sooner. Filling the gas tank won't be such a hassle now.The time to fix was reasonable.
Stephanie S.
5 out of 5
7/19/2025
Appreciate Zeb’s service and friends who got my car to you and back to me.
Ann S.
2 out of 5
7/19/2025
Work done on my car was estimated to take one hour or one and a half hours. After 2 hours of waiting I asked when my car might be ready. I was told that it would still be some time because the car being serviced before mine was taking longer than expected. No one ever informed me of this delay and the whole experience took much longer than I anticipated. A simple update would have been nice.
Frederick S.
5 out of 5
7/19/2025
I bring both my 2019 Tacoma and my 2024 4Runner here for any and all service. Very happy with the service department here especially Zeb and Todd.
Carolann M.
5 out of 5
7/19/2025
She's great! Very thorough.
Linda B.
5 out of 5
7/19/2025
I have always been happy with my service at Aldermans for this vehicle and for the Camry I purchased thete many years ago.
Rosemary L.
3 out of 5
7/18/2025
Please get the part asap. Sam is great. An inverter pump is a common part I can’t believe it will take you two weeks to get.
Jonathan R.
5 out of 5
7/18/2025
Appreciate the ease of communication
Leah M.
1 out of 5
7/18/2025
The white leather seat in my car was very dirty when I got back into it. Otherwise great service.
Thomas T.
1 out of 5
7/18/2025
Paint on rear driver side bumper washing off ! I,be only had vehicle a couple of weeks
Faye L.
5 out of 5
7/17/2025
Zeb is always on top of things, I hope he is appreciated and well taken care of!

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