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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1828 reviews 68%
4 star 573 reviews 21%
3 star 59 reviews 2%
2 star 114 reviews 4%
1 star 126 reviews 5%
Review Us
Kelly C.
1 out of 5
11/6/2025
Oil maintenance prompt was still on , not sure we received the oil change we paid for
Christa T.
2 out of 5
11/6/2025
I am waiting to hear back from Andrew. I was told my vehicle needs over $4,800 worth of work while having had a major service done just 2 months ago. I was shocked when I learned this. I am left wondering why these issues were not detected 2 months ago.
Thomas P.
5 out of 5
11/6/2025
Zeb is always friendly and knowledgeable!
Louann M.
5 out of 5
11/6/2025
Excellent service Thank you
Brandy B.
5 out of 5
11/6/2025
As always, my service experience at Alderman’s was beyond exemplary. From when I dropped my car off with Lisa to when I picked up my vehicle from Derek, the staff were courteous, friendly, and quick.
Carlene S.
4 out of 5
11/5/2025
Lisa Harrington offers are really great customer service experience. She is friendly, kind and highly professional, always able to give answers to and information about any questions or services inquired about. She also informs and clarifies voluntarily basic information the customer can benefit from regarding Toyota Service.
Alan R.
5 out of 5
11/5/2025
Lisa is not only professional but she is super friendly and makes me feel comfortable with every visit I make to the service department.
Geraldine W.
5 out of 5
11/5/2025
My guy was great _ courteous and very helpful. Thank you!
James C.
5 out of 5
11/5/2025
All good, thank you!
Sandra B.
5 out of 5
11/5/2025
The service team is dependable, friendly & goes above and beyond to satisfy the customer. I wouldn't take my vehicle anywhere else!!!
Jason B.
5 out of 5
11/5/2025
He was very helpful and friendly today. Thank you
Kendra M.
5 out of 5
11/5/2025
very helpful
Beth D.
5 out of 5
11/4/2025
Excellent service. My 55,000 mile checkup plus inspection took less than an hour. And everyone is very friendly.
Philippe C.
1 out of 5
11/4/2025
I noticed my vehicle had a pull to the right when braking and slightly when driving straight. This could be due to a difference in tire pressure. I didn’t have a chance to test that hypothesis. However, I expected this would have been part of the rather expensive service I had!!!
Robert W.
5 out of 5
11/4/2025
Very fast didn't even have time to eat my meal at Dennys. Thank you for always being friendly and fast.
Daniel R.
5 out of 5
11/4/2025
Continued great service at Aldermans. Keep up the good work!
Carinthia G.
4 out of 5
11/4/2025
Easy drop off and pickup
Karen S.
5 out of 5
11/4/2025
My car was taken care of very well, and Sam was excellent in his approach and fixing my car
Nancy M.
5 out of 5
11/4/2025
Everything went as planned and with the highest of customer service.
Monika L.
4 out of 5
11/2/2025
Lisa Harrington was very efficient and stay on top of communication As my 4 Runner need quite a bit if work We had dropped it off Lisa was very receptive to how and when we could pick it up

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