About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 1783 reviews 68%
4 star 563 reviews 21%
3 star 59 reviews 2%
2 star 110 reviews 4%
1 star 125 reviews 5%
Review Us
Debra S.
5 out of 5
8/3/2024
I called Mr. Alderman and told him that Derek gave exemplary service! I’m impressed with the whole team!
David S.
1 out of 5
8/3/2024
Got home , went to plug in to electric. The small black cap is missing. I left a message.. no response. The men are very respectful etc.( Colby and Zebulon) But this is the second time in like 3 weeks I have had to return for follow up I also know tech’s work hard in the bays And often on new technologies .. I get it. But get back to me! Martha Stanley
Rhonda R.
5 out of 5
8/3/2024
Thank you Zeb and Todd
John G.
2 out of 5
8/2/2024
Waiting too long for service
John P.
1 out of 5
8/1/2024
Unfortunately 2 of my service requests were overlooked, The Vermont Inspection and A/C check. Andrew apologized on behalf of Alderman Toyota and offered a discount on the A/C service when I return to have this work done on 9/3/24.
Blodgett Family.
1 out of 5
8/1/2024
Had a tire blowout - towed my car in on Thurs nite Took 3 days to obtain a new tire, and two days to mount it and install on my car. I picked the car up on Wednesday afternoon. Seems more than excessive amount of time for that service - pretty frustrating
Mark L.
5 out of 5
8/1/2024
Derek was absolutely wonderful. When checking me in, his attention to detail made my experience at Alderman's seamless and worry free.
John D.
1 out of 5
7/31/2024
Zeb did a great job. Technician did reset the maintenance reminder. And tire pressures are set too high door decal says 39lbs and tires are set at over 40psi.
Jessie G.
5 out of 5
7/31/2024
Very professional and quickly completed.
Timothy B.
1 out of 5
7/31/2024
I was charged for my A/C to be fixed and it doesn’t work and didn’t right after driving off the lot. Clearly the tech didn’t test the system.
Barbara P.
5 out of 5
7/31/2024
They are always helpful and efficient.
Joe F.
5 out of 5
7/31/2024
Zeb Washburn addressed me like a friend despite the fact that we just met. Zeb was professionally attentive to all of my questions about my service.
Jihyan G.
3 out of 5
7/31/2024
I appreciate Zeb’s effort to address the rear a/c lines replacement and see that it was still covered under warranty. Most appreciative!
Kevin E.
5 out of 5
7/31/2024
Great Service!
Theodore R.
5 out of 5
7/31/2024
It was great!
Christine M.
5 out of 5
7/30/2024
Derick and Andrew went above and beyond to help me today. I’ve been using Alderman’s for 18 years now and I highly recommend it to everyone.
Martha W.
2 out of 5
7/29/2024
It took too long: over a month. Otherwise, now that the new transmission is in place, the 2019 Highlander is running very smoothly. The vehicle has a little over 68000 miles on it and we hope we can get another 5 years out of it.
Stuart J.
5 out of 5
7/27/2024
Two Scion XBs then I've had a Prius from 2010 into a a fifth generation 2023 Prius XLE. Five in all. It's the car of the times. I go for service where I got the car. I ALWAYS hen pick about things concerning my car. They did there best yesterday and the new design is fantastic.
Margaret M.
4 out of 5
7/27/2024
Honestly Aldermans toyota service dept is the best I have ever been to. I never have to wait to check in, the people are friendly and efficient and give updates while you are waiting. And I love the free carcwash after. Thanks!
Shawn T.
5 out of 5
7/26/2024
Lisa and Andrew, are the nicest service providers I’ve ever felt with. Absolute Rockstars

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.