About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 1827 reviews 68%
4 star 571 reviews 21%
3 star 59 reviews 2%
2 star 113 reviews 4%
1 star 126 reviews 5%
Review Us
John S.
5 out of 5
4/15/2026
Lisa was excellent.
James L.
5 out of 5
4/15/2026
Great job by the whole team, thanks!
Lynda G.
5 out of 5
4/14/2026
Service department always goes out of their way to help make things easier
Joann B.
5 out of 5
4/14/2026
Friendly customer service . Professional. Would recommend
Donna H.
5 out of 5
4/14/2026
Excellent service as always!
Jeffrey D.
1 out of 5
4/13/2026
It wasn’t Lisa’s fault. She’s been fantastic to work with in the past. Nobody explained that the recall for the infotainment would take several hours to complete. So they started it and then Lisa came in and said there’s about 3 hours left. Had to stop it and now they’re have to go back. Again, not Lisa’s fault.
Christopher H.
1 out of 5
4/11/2026
Lisa was fine But to get this on the record, my vehicle now has a drumming resonance in the air hsndling a/c-heater dydtem it did mot have before. I suspect the new cabin air filter may not be instaled correctly. I noticed imnediately upon leaving - but had appt and could not come back then.
Sharon F.
5 out of 5
4/11/2026
Derek was very helpful and answered all my questions. Thank you for making my visit to Alderman’s a pleasant experience.
Matthew C.
5 out of 5
4/10/2026
You guys run a smooth professional shop. Thanks
Sandra B.
5 out of 5
4/9/2026
The service staff is ALWAYS friendly & welcoming. Thank you!
Christopher T.
1 out of 5
4/9/2026
I have all ready submitted my comments. You over charged me $ 537 for an oil change, differential, and cabin filter. I was miss led as to to the additional $262 in labor cost associated with the oil change. I paid it to get my vechicle back. I was there 2 hours and was late for an appointment. I will be reporting you to the Vermont Attorney General’s Office for unethical business practices if you do not make me whole in 5 days. Not happy and willing to inform the public concerning your business practices.
Susan R.
5 out of 5
4/9/2026
Great service, punctual with appointments, and I am very happy with ALderman's Toyota.
Richard W.
5 out of 5
4/8/2026
Your service representative was excellent.
Salvatore M.
5 out of 5
4/8/2026
Lisa is a great service advisor who I really trust and respect
Ann E.
5 out of 5
4/7/2026
Lisa is professional and answered all my questions. And thank you for a comfortable space to wait.
Mike F.
5 out of 5
4/7/2026
Derrak and the entire crew is awesome ????
Donna K.
5 out of 5
4/7/2026
Lisa does a great job. She is very friendly and knowledgeable.
Doris E.
5 out of 5
4/7/2026
Zeb isthe best! Always friendly, listening carefully to my needs . Remembers my name. Can’t say enough positive comments about him. Doris E
Jodi H.
5 out of 5
4/6/2026
Please tell Drew Barrett my service tech that he did absolutely amazing job. He is definitely a MacGyver. I am so happy with my results. I would have him any day to do anything with my vehicle. Thank you again, Drew. And also thank you to my service advisor Derek Schreiner. Both were awesome. L
Theresa-James F.
5 out of 5
4/6/2026
Thank you for your service.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.