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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1755 reviews 67%
4 star 557 reviews 21%
3 star 59 reviews 2%
2 star 109 reviews 4%
1 star 125 reviews 5%
Review Us
Nancy O.
5 out of 5
2/27/2026
Derek and Josh took care of the repair within a day so we could get back on the road home the next day. Thanks for your speedy service, really appreciate it!
Linda S.
5 out of 5
2/27/2026
I have been pleased with all the help and info related to my car! Thanks
Charles L.
4 out of 5
2/27/2026
I brought my car in for repair. They gave me a loaner. Then they said they needed more time, so I went back and got my car again. Then I dropped off mybcar again, and got another loaner. The whole time I was worried they would not fix the problem, but it seems they did... So good job everyone!
Daniel B.
5 out of 5
2/27/2026
Excellent and super speedy service!
Wayne F.
5 out of 5
2/27/2026
Service department seems to love there jobs and customers.
Camille A.
4 out of 5
2/26/2026
Todd is very accommodating/welcoming. He was able to address our concerns and assured us a good service. Thank you!
Karen B.
5 out of 5
2/25/2026
none
Linda H.
5 out of 5
2/25/2026
everyone was very helpful and friendly. my car was done at a very reasonable time. i will be back with my nexted service.
Daniel C.
4 out of 5
2/25/2026
I first dealt with Todd and now with Derek. They both have been excellent. I’ve spent more time speaking with Derek and he has been very helpful and responsive. I drove an hour away to have my vehicle serviced here after several bad experiences with my local dealership. Everyone I have encountered has been great. I will continue to make the drive to have my vehicle serviced at Alderman’s because of the excellent customer service.
Dave S.
4 out of 5
2/25/2026
Zeb, and his team were great, professional, and on time just as he said ,got there at ten ran some errands , got a text in 45 minutes and picked the truck up in less than an hour! up in less than 1 hour!
Tricia M.
5 out of 5
2/22/2026
Staff was friendly helpful patient and kind.
Jonathan W.
5 out of 5
2/21/2026
Car was done in record time!
Lorraine B.
2 out of 5
2/21/2026
An oil change was specifically scheduled. Service agent changed it to 25,000 check. Unilaterally. Now we have to come back on Monday. NOT happy about this. Wastes our time. This is the SECOND time we have had a service issue ( this or not being aware of a process being available… specifically mouse proofing) with this service representative. We request that in the future that what we schedule is what occurs, better yet- we don’t work with Ms. Harrington.
Deborah E.
4 out of 5
2/20/2026
As always, the best. No appointment but took me right in for a slow leak tire. Fixed and on my way within the hour. Absolutely the best! For over 30 years!
Michael V.
5 out of 5
2/20/2026
Good service, nice staff!
Catherine D.
4 out of 5
2/20/2026
I've never had a bad experience with Alderman's Toyota.
Marc R.
5 out of 5
2/19/2026
Thanks for the service
Janice P.
4 out of 5
2/19/2026
I'm sure you already know Derek is great. This was a very difficult and super inconvenient, and even more annoying but luckily under warranty, fix for me. He kept at it to make sure everything was right, and kindly laughed at my jokes.
Andrea H.
5 out of 5
2/18/2026
Lisa is always so helpful!
Sandra S.
5 out of 5
2/18/2026
ThankYou!

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