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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5415 reviews 71%
4 star 1602 reviews 21%
3 star 145 reviews 2%
2 star 249 reviews 3%
1 star 189 reviews 2%
Review Us
Mei Y.
5 out of 5
7/17/2025
Good job ????
Virginia M.
5 out of 5
7/17/2025
Kay is always so helpful & knowledgeable *
Opal &.
5 out of 5
7/17/2025
Javier once again exceeded our expectations.He's great.
Deborah S.
5 out of 5
7/16/2025
Justin Baker provided great customer service and kept me up to date on status of services performed on vehicle and pick up.
Ashley J.
2 out of 5
7/16/2025
The guy that checked in my car outside was rude and abrasive. I always feel like I wait outside for anyone to acknowledge me for a long period of time. Vince was kind and helpful with setting up the service in his office. I appreciate being able to use a loaner car. When I picked up my car I noticed a chip in my windshield so I went back inside to talk to Vince and he reviewed video footage that did not show the chip but said the service supervisor Craig would review the HD footage from between the yellow poles and that Craig would call me but I still haven’t heard anything.
Vicencio M.
5 out of 5
7/16/2025
Great service overall
Carolyn N.
5 out of 5
7/16/2025
Kristina Duvall was awesome as usual.
Abraham M.
4 out of 5
7/16/2025
Henry was professional. Treated my wife with respect and assisted with key fob issue we had. Service was completed within promised timeframe as well.
Meiling Z.
5 out of 5
7/16/2025
Good job
Rose M.
5 out of 5
7/16/2025
We always feel appreciated with the Lexus service team. Our Advisor Justin always does a great job of getting our concerns taken care of and anticipates needs with each vehicle that we bring in. He’s the best.
William K.
5 out of 5
7/16/2025
Justin is GREAT and a valuable asset to your service dept. thanks
Luz V.
5 out of 5
7/16/2025
Henry was great with informing me about my vehicle. Service porter was also great he took my vehicle in and explain where I can go and wait, very polite
Robert G.
5 out of 5
7/16/2025
Thank you!
Frank C.
5 out of 5
7/16/2025
The service department was efficient and timely. Definitely would recommend it.
Linda M.
5 out of 5
7/16/2025
All was very nice. Walter the delivery guy was a gentleman
Jonathan D.
4 out of 5
7/16/2025
Thx Justin
Neville P.
5 out of 5
7/16/2025
As usual. Excellent
Dennis B.
5 out of 5
7/16/2025
Great staff
Tanvir A.
5 out of 5
7/16/2025
I was treated with respect that I really appreciate. Thankyou
Michael C.
5 out of 5
7/16/2025
Our family is always taken care of at our local dealership. Special thanks to Justin Baker for always ensuring our experience is elite!

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