Leslie, Thank you for resolving my challenge with my mirror. Very much appreciated.
Craig L
Maghan Nasaryan provided us with excellent customer service.
Problem was solved very fast and efficiently, Henry was very nice and responsive on giving me updates on the service and helped me out with arranging payment options, I would definitely come back and feel very welcome with this location.
I’m hopeful this time does the trick. I’ve had to bring my car in a few times since December for the same issue, and it still hasn’t felt completely resolved, but maybe this visit will finally fix it.
It’s been over $1,700 so far, and I still think something’s a little off, but I’m staying optimistic.
Javier has been awesome throughout this whole process. He’s always helpful and makes the experience a lot better, and I really appreciate that.
An oil change took 3hrs. Waited that long! Without a loaner car since we only wanted an oil change & not the whole yearly service — 3hrs in the waiting room, just sitting down waiting. Its ridiculous!!! Lexus has the worst service out of all the “luxury” cars in vegas!!! 3hrs of wasted time. Couldve been 1hr.
Been with u over 30 years. Javier was GREAT. Along with others
Easy peasy for a late Friday drop off/repairs done on Sat early afternoon! TY Javier! My “lifelong” advisor, Vahagan is off on Saturday ???? Bur Javier did great!
customer service was simply amazing. Great treatment. I received a five star treatment each and every time I go to Lexus of Las Vegas. Don Bushmire is an amazing service manager. He makes sure all of my needs are met and I am completely satisfied before I leave the store so give him a pat on the back for service well done he is awesome thank you for your service. Have a great day.
It was good to be working with Vincent again. He is a very professional and knowledgeable person who adds value to my service.
I was treated very good and was comfortable during my appointment.
The staff as always was friendly and professional.
I wasn’t expecting to be there for five hours, so it was nice that the chairs in the waiting room room were comfortable. Plus, the snacks & drinks were much appreciated, as I didn’t have breakfast before my appointment time. Thank you for that!
Christina is always professional, very knowledgeable and able to answer all my questions and concerns and I feel the video and information in my car is so informative and I’m able to make informed decisions if additional service is needed. Lexus of Las. Vegas provides top notch service!
Worked with Lexus corp to fix braking problem . I’m extremely satisfied with the service the service mgr Craig , Justin and Christina thank u
A part was missing off my grill. Lexus Las Vegas provides the worst service do not go to Lexus Las Vegas
Vince was amazing and he always takes great care of me and my family. He is one of the best and he is the one I always come to when I need my vehicles serviced. He is honest, and I never feel like I am being taken advantage of, which is awesome.
Christina was great, as usual. Great job by entire service staff.
Lexus always offers excellent service to all their customers.
I am always delighted every time i take my car for regular
Maintenance.
Customer service is always excellent.
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