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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5390 reviews 71%
4 star 1597 reviews 21%
3 star 145 reviews 2%
2 star 246 reviews 3%
1 star 185 reviews 2%
Review Us
Svetlana M.
2 out of 5
11/1/2025
Kay was extremely slow and ineffective. She made wait for 30 minutes after my car was ready while chatting with coworkers. I felt neglected. It’s unusual as the rest of advisers are great.
Arnold V.
5 out of 5
11/1/2025
We always have a great experience when we take our car in for service. Every staff member is polite and professional. Thanks again.
Sherry D.
5 out of 5
11/1/2025
Ok
James G.
5 out of 5
10/31/2025
Service Riders were great , the hole procedure was very good .
Elmore V.
5 out of 5
10/31/2025
Everyone is nice.
Samuel G.
5 out of 5
10/31/2025
Completely satisfactory..Kay is over and beyond professional and efficient. Thanks again Samuel G
Hueiling C.
5 out of 5
10/31/2025
Great service!
Mark A.
5 out of 5
10/31/2025
It was a pleasure working with Vince. It was my first time using Lexus of Las Vegas. I will definitely be back for my future services.
Yessica F.
5 out of 5
10/31/2025
Great service took care of all my needs
Nadia R.
4 out of 5
10/31/2025
Washing the car when it comes in for service would be a nice gesture
Yao Z.
5 out of 5
10/31/2025
Good evening, Leslie. Very satisfied with the service, thank you for your time and patience. Have a pleasant evening.
Conrado V.
5 out of 5
10/30/2025
Overall excellent maintenace service
Yanan Z.
5 out of 5
10/30/2025
Thank you!
Fernando C.
5 out of 5
10/30/2025
Cristina from service department she is the best!!! Always smiling always professional and sweet person, thank you for ur service
Melvin G.
5 out of 5
10/29/2025
Excellent service
Elizabeth L.
3 out of 5
10/29/2025
I have an inquiry about yesterday’s invoice
Anthony M.
5 out of 5
10/29/2025
Great service. Justin Baker, is the best service advisor I've ever worked with
Peggy M.
5 out of 5
10/29/2025
Thank YOU for addressing my concerns and taking care of my Lexus :)
Alex D.
5 out of 5
10/29/2025
Joel helped me. He was kind
Matthew B.
5 out of 5
10/29/2025
I am really impressed with customer service at Lexus Las Vegas

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