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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5390 reviews 71%
4 star 1597 reviews 21%
3 star 145 reviews 2%
2 star 246 reviews 3%
1 star 185 reviews 2%
Review Us
Hal F.
5 out of 5
11/7/2025
Excellent service from checkin to checkout.
Sherry M.
4 out of 5
11/7/2025
I feel my comments are always redundant because my views and service from Lexus has never changed. It continues to be excellent, especially with Joel Gooding as my service advisor. He is always outstanding.
Christopher T.
5 out of 5
11/7/2025
As I have come to expect from Lexus and Lexus of Las Vegas, in particular, the service I received was excellent. In this instance they exceeded my expectations by arranging transpiration from the airport. One of the reasons I chose to buy a Lexus was the service. It matters.
Cynthia M.
5 out of 5
11/7/2025
Great service from the advisor K to the sales people great service
Sonya R.
4 out of 5
11/7/2025
My car is stlll quite nre ...2023 so I not ready to even think of traading my car in . love my Ux250h
Eleni E.
5 out of 5
11/7/2025
Lexus gave me a brand new engine with zero miles, due to a recall. Mr Vahagn and his team made my experience seamless.
Mindy E.
5 out of 5
11/7/2025
I appreciate all of the good service I receive at Lexus Of Las Vegas. I’m very happy with my experience and will be glad to provide additional five star feedback
Helen W.
5 out of 5
11/7/2025
Yes everything was great thank you ????
Chon L.
5 out of 5
11/7/2025
Vahagn is always courteous and explains every detail. Much appreciated.
Joel W.
4 out of 5
11/7/2025
Will fill out survey
Katherine M.
4 out of 5
11/7/2025
Kristina is fantastic
Husheng G.
5 out of 5
11/7/2025
Excellent service. Thank you
David B.
4 out of 5
11/7/2025
Yes. Excellent
Mark E.
5 out of 5
11/7/2025
Vahagn Nazaryan, my Service Representative for over a decade, exemplifies the epitome of professionalism. His unwavering dedication to delivering exceptional Lexus customer service is evident in every visit. I deeply appreciate his commitment to providing the highest level of service and expert advice. Vahagn truly embodies the Lexus brand’s values and standards.
Michael H.
5 out of 5
11/6/2025
Joel and your service technicians,as always, did a great job
Linda Z.
5 out of 5
11/6/2025
Kristina and the team gave superior service! Kristina is always personable, communicative, and takes their time with you to ensure that all of your needs are taken care of.
Rebecca C.
4 out of 5
11/6/2025
Joel is awesome to work with !
Richard F.
3 out of 5
11/6/2025
Only negative was that when I received a reminder for my service there was a 486 estimate given. The final total for me however was a little bit over $700 and that was with a 10% discount given to me by service consultant Henry montoya.
Cardale C.
5 out of 5
11/6/2025
Top tier customer service
Saksit G.
5 out of 5
11/5/2025
Timely great service

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