Service Center

Real Reviews From Verified Customers

Shaun M.
5 out of 5
11/20/2025
Christina is very sweet and patient. I felt very cared for by her.
Elizabeth M.
5 out of 5
11/20/2025
Great job
Ann F.
4 out of 5
11/20/2025
Best customer service ever! Very VIP. There’s no where else like Lexus of Las Vegas. I love the snack coffee bar.
Cecilia R.
5 out of 5
11/20/2025
Always a pleasure. The staff is fantastic. My service manager is the best! Very happy with the service I receive during all my visits. Thank you. Cecilia R
Gordon W.
5 out of 5
11/20/2025
Outstanding as usual. Thank you
Lynn C.
5 out of 5
11/20/2025
The service was excellent.
Michael E.
5 out of 5
11/20/2025
Overall, great service. Everyone is amazing.
Candice G.
2 out of 5
11/20/2025
I do prefer the Las Vegas location over the Henderson location however, this is now the second time I’ve brought my Lexus in with a concern only to be told that there’s nothing wrong. I have a slow leak in my front driver side tire, and I have refilled it several times. It’s the only tire that leaks the way that it does. I understand that in colder weather we have to put more air in our tires. This started happening during the summer. Apparently, my tire was put into a dunk tank, and there were no leaks found. Then why does my tire keep deflating? The same exact one. I have also had an issue with the fuel fill neck. I have put gas in my car on three different occasions, where the gas ran right back out of the fill neck and down the side of the car onto my shoe. This was also checked and I was told that there’s nothing wrong. Luckily this is a lease so I really don’t care because it’s not my car. However, when I do buy a vehicle, I would prefer to have better service than just to be told. Nothing is wrong. I liked my service are much better today however, she did tell me that I was too skinny and that’s why she kept trying to feed me. Not necessary. I really think that Lexus needs to do better. You’re a luxury car dealership, your employees should behave as such. If I wanted less than great service, I would’ve bought from Carmax.
Grace S.
5 out of 5
11/19/2025
Awesome service
Shreela C.
5 out of 5
11/19/2025
I have throughly enjoyed the experience there and service manager Vahagen and his team are awesome!! Excellent service:)
Inthadeth K.
5 out of 5
11/19/2025
Great job and exceptional service! Thank you Javier!
Jose G.
5 out of 5
11/19/2025
Excellent service as always Thank you
Tonia M.
5 out of 5
11/19/2025
Thank you Joel for taking such great care of us!!!
Deborah V.
4 out of 5
11/19/2025
You are lucky to have Joel. He’s the best ever!
Larry W.
5 out of 5
11/19/2025
Everything seem to fine with the suv and everyone very nice thank you.
Carolyn D.
4 out of 5
11/19/2025
The initial guest greeter is outstanding (Kay??). She should get a raise and 2 week paid vacation. She makes me want to deal with her on my next car.
Bette D.
5 out of 5
11/18/2025
Thank you.
Zaldy S.
4 out of 5
11/18/2025
Yes very satisfied the quality service you provided. About the vibration never tried to drive further distance yet and will see in few days from now. I thank you for quick accommodations.
Angelo C.
2 out of 5
11/18/2025
I felt like I was being stereotyped and it took a lot just to get helped.
Edison C.
5 out of 5
11/18/2025
Very excellent job, thank you for your service

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort