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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5470 reviews 71%
4 star 1618 reviews 21%
3 star 147 reviews 2%
2 star 252 reviews 3%
1 star 192 reviews 3%
Review Us
William L.
2 out of 5
3/3/2024
I was treated like second class customer. I realize I own the least expensive product Lexus offers. Today’s encounter reinforced my insignificance to the dealership.
Kota N.
5 out of 5
3/2/2024
She had speedy support for my request. She has very professional work.
Gina C.
5 out of 5
3/2/2024
Luis Quiroga and Don Turner gave us an exceptional experience. Luis is very knowledgeable and extremely welcoming!
Wallace C.
4 out of 5
3/2/2024
Justin is great!
Rogelio G.
5 out of 5
3/2/2024
Thank you for the good service that yah gave us. Thank you Vincent Ryan for your time and help. You have done a great job ????
Ryan P.
5 out of 5
3/2/2024
Thx
Robert T.
5 out of 5
3/2/2024
Service rep. Vahagn is aways friendly & professional. Thank you V for great service.
Linda W.
5 out of 5
3/2/2024
Great service. Vince and all the employees I came in contact with are helpful and friendly.
Jewel G.
5 out of 5
3/1/2024
The service was great and my consultant was very good. He explained everything to me. Great job!
Deborah B.
5 out of 5
3/1/2024
GREAT EXPERIENCE. THANKS TO ALL AT LEXUS!
Emilia A.
5 out of 5
3/1/2024
Everybody was so kind, Javier was attentive and the service was fast.
Teresa S.
5 out of 5
3/1/2024
A thankful acknowledgement to Mr Gooding and his team for a very thorough and detailed service as explained to me. Very satisfying and excellent service
Raymonde K.
3 out of 5
3/1/2024
We were given a 7:30 am appt but the mechanics arr not scheduled to start untii 8:00 am.
Ann G.
4 out of 5
3/1/2024
Making appointments through the website has always been smooth. My service advisor, Javier, is the best. He provided me with very detailed instructions and tried to make my visit comfortable.
Owen F.
5 out of 5
3/1/2024
I thought you said one question. As always the Lexus team was kind, efficient, patient with me, and most professional. Special recognition to my advisor Vincent Camino; so on top of everything.
Frances K.
4 out of 5
3/1/2024
I loved receiving the video from service department and Kristina Devall. Looking forward to working with her in the future.
Sherry M.
5 out of 5
3/1/2024
Joel is the best. He treats his customers with such care and has a fantastic personality.
Maria V.
5 out of 5
3/1/2024
Very satisfied with S. Betchel ‘s service. Best service ever, highly appreciated.
Miyo L.
4 out of 5
3/1/2024
Lexus Las Vegas is the best!!
Dana D.
5 out of 5
3/1/2024
Service was on time, fast and Joel is always great.

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