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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5462 reviews 71%
4 star 1613 reviews 21%
3 star 146 reviews 2%
2 star 252 reviews 3%
1 star 192 reviews 3%
Review Us
Adriana G.
5 out of 5
5/16/2024
Vahagn was exceptionally helpful and made it a pleasant experience.
Dileep D.
5 out of 5
5/15/2024
Kay Andrade and the Manager were superb. Took care of the issue very quickly. Very helpful and courteous. For the quality of car and service, I would always recommend Lexus to anyone. Thank you.
Natalia P.
5 out of 5
5/15/2024
Great service and customer service.
Mb Nv.
5 out of 5
5/15/2024
Efficient and professional
Annette C.
5 out of 5
5/15/2024
Jason and all his helpers were wonderful. I always praise your service department
John G.
4 out of 5
5/15/2024
Ty justin
George L.
5 out of 5
5/15/2024
As always exceptional customer service.
Katie W.
4 out of 5
5/15/2024
Service is always great. I really appreciate the snacks and drinks while I wait. Wait hasn’t been long or unreasonable. Everyone is pleasant and easy to work with. I feel like I get VIP service at Lexus.
Evelyn M.
4 out of 5
5/15/2024
Vince is the BEST!!
Hayk S.
5 out of 5
5/15/2024
Thank you Lexus team:) Vahag was very friendly, profesional and knowledge full.
Suzanne L.
5 out of 5
5/15/2024
Joel is always on top of everything. Very professional and knowledgeable.
Bill R.
5 out of 5
5/15/2024
Justin has a very over all knowledge of the many models always feel very safe with his answers.
Cynthia F.
4 out of 5
5/15/2024
Javier does a very good job
Kimberly B.
5 out of 5
5/15/2024
My service advisor was very kind. We spoke about the performance of my vehicle.
Jodi R.
5 out of 5
5/15/2024
Great service
Mildred J.
3 out of 5
5/14/2024
Ultimately satisfied because the service team worked to improve my experience-provided loaner car and discounted service by 10%. The initial problem-waiting 45 minutes, no record of my appointment-was the result of a technical glitch with online appointment scheduling.
William M.
4 out of 5
5/14/2024
The maintenance advisor, Vahagn Nazaryan was very kind and courteous and knowledgeable of his job! Thank you to all the Lexus maintenance team members.
Diane M.
5 out of 5
5/14/2024
Kay and the service team are always helpful and pleasant to work with.
Kate S.
5 out of 5
5/14/2024
From entering to the Service area till the end everything was very organized. Javier was so polite, friendly, professional and helpful. The service was done very quickly. Thank you Lexus team!!!!
Belma B.
5 out of 5
5/14/2024
thank you

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