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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5455 reviews 71%
4 star 1613 reviews 21%
3 star 146 reviews 2%
2 star 252 reviews 3%
1 star 192 reviews 3%
Review Us
Albert W.
5 out of 5
7/17/2024
Good Job
Patrik P.
3 out of 5
7/17/2024
I’m not satisfied with financing . I have a good score, but you financed me with high percentage 8,08%, as I remember!
Sherry D.
5 out of 5
7/17/2024
Everything was great and the staff was awesome thank you so much ????
Blaze S.
5 out of 5
7/17/2024
Solid service would come back to work with justin. He made the process simple and quick
Jennifer M.
4 out of 5
7/17/2024
The service was great! I am glad my AC was able to be replaced as I was coming from out of town and the heat was extreme. Thank you so much for your help!!! Jenny McEneaney
Ralph W.
2 out of 5
7/17/2024
My experience onsite was excellent. I sent it text, left a message, and submitted the online contract form requested my second key fob and price of Locking Wheel Lugs. I never got a response. They knew of my request when I got to the Service Department, so they must have gotten my message. It would have been reassuring to receive a response to my request.
Su C.
4 out of 5
7/17/2024
Proficient staffs with very comfortable waiting area.
Damian K.
5 out of 5
7/17/2024
Vince is great. He always goes above and beyond to help. Much appreciated!
Jose R.
5 out of 5
7/17/2024
Kristina is always great and I feel welcomed and assisted all the time. Wouldn’t want to trade her anytime
Tiffani P.
4 out of 5
7/17/2024
I was grateful Kay was able to squeeze me in for my oil change on short notice. She was thorough, always friendly and goes the extra mile to assure satisfaction.
Anita T.
5 out of 5
7/17/2024
I would give a big thumbs up for Kay. She’s very knowledgeable and courteous/professional.
Soon L.
4 out of 5
7/17/2024
Very Verry ????
Andrew B.
5 out of 5
7/17/2024
Completely professional and very professional. Appreciated his great service
Maureen G.
5 out of 5
7/17/2024
Javier is always great
Sandra S.
3 out of 5
7/17/2024
No to happy about it ..! They did the job ..!
Penelope P.
4 out of 5
7/17/2024
Inquired about our extra key. We have been waiting 3 months for the spare. Hoe long does it typically take?
Paula J.
5 out of 5
7/17/2024
Very professional. Answered questions & provided excellent service.
Janiece W.
4 out of 5
7/17/2024
I have had lots of horrible dealer experiences. Lexus has changed that for the best!!! I’m comfortable and happy with EVERY interaction at this dealership. My buying process was easy. My service visits are the best!! I highly recommend them to anyone looking for a car.
Hope W.
5 out of 5
7/17/2024
Ok, Kay Andrade is always very informative about the services that are being done to my vehicle, Very courteous goes over price and all that was done to my car while waiting for paperwork to let me know car is washed and ready to go. "????????JOB WELL DONE????????????
Betsy V.
4 out of 5
7/16/2024
Excellent as always! Joel knows how to treat his customers— keeps you well informed of the auto service status - and is honest and trustworthy. Also, I enjoyed the video showing the car Inspection process. Thank you. Betsy V

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