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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5383 reviews 71%
4 star 1597 reviews 21%
3 star 145 reviews 2%
2 star 245 reviews 3%
1 star 184 reviews 2%
Review Us
Gloria Z.
5 out of 5
1/14/2026
Staff is friendly and the recall was completed flawlessly!
Arthur C.
5 out of 5
1/14/2026
Courtesy and professional
Mariebel M.
5 out of 5
1/14/2026
Vince and Dominque both have provided exemplary and consistent customer service over the years. I’m glad I can rely on them to provide me with detailed and timely information.
Elizabeth A.
5 out of 5
1/14/2026
Excellent service
Mladen A.
4 out of 5
1/14/2026
My advisor this time was day and night comparing him to lady last time I had. Very pro and no complaints. My advice is to get grip on your car wash people since last time was to horrible that I wanted to make sure they don’t wash this time.
Russ D.
5 out of 5
1/14/2026
Great service
Herbert B.
5 out of 5
1/13/2026
Keep up the good work and you guys are # 1 in my book when I need work on my Lexus !!!!
David &.
4 out of 5
1/13/2026
Thank you——-we drive over hours each way to receive your conscientious service. My lil 350h is very content this evening : ) Thanks
Kristyna P.
3 out of 5
1/13/2026
I do think the service is expensive
Albert F.
5 out of 5
1/13/2026
Your services are excellent! Thanks!
Susan R.
5 out of 5
1/13/2026
Perfect.
Cline R.
2 out of 5
1/13/2026
When I called and made the appointment, I was told by the person that scheduled the appointment a young lady that for the 15,000 mile check up it would be $126. When I got to Lexus the other service advisor told me it would be $226. I asked the service advisor which one was it and he said it was $226. I asked him how come I was told $100 less I wrote it down so I didn’t hear it wrong. He had no answer. I’ve been buying Lexus since 2005 which is 20 years. This is the first time this has happened.
Lap L.
5 out of 5
1/13/2026
Vincent is always courteous and efficient. Thank you.
Sunny I.
5 out of 5
1/12/2026
You guys did a great job on our Lexus, thank you ????
Michael M.
5 out of 5
1/10/2026
Thank you
Kim K.
4 out of 5
1/10/2026
Simply stated, Justin Baker sets the industry’s standards of what customer service is meant to be. I have never left L O L V’s service department anything other than completely satisfied with the whole endeavor working with Justin.
Samarys G.
4 out of 5
1/10/2026
VAHAGN is the best!!!
Jim P.
5 out of 5
1/10/2026
Great service and Kay was exceptional.
Danna K.
5 out of 5
1/10/2026
Thank you for the great service.
Kenneth H.
5 out of 5
1/10/2026
Service was great your Service department goes above and beyond I'm happy I bought my car from you

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