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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5455 reviews 71%
4 star 1613 reviews 21%
3 star 146 reviews 2%
2 star 252 reviews 3%
1 star 192 reviews 3%
Review Us
Moshe R.
5 out of 5
8/2/2024
All staff are very friendly and helpful, Specially Vince Camino!
Elizabeth F.
4 out of 5
8/2/2024
Will do! Everyone was delightful!
Stephen C.
4 out of 5
8/2/2024
Kate was friendly and easy to talk talk to.service issues were all resolved. Very ptofessioal..
Dorothy E.
5 out of 5
8/2/2024
Great service team!
Chong N.
5 out of 5
8/2/2024
Your team always does a good job. Keep it up.
Keith D.
5 out of 5
8/2/2024
Joel Is the reason your dealership is a success. He provided fast efficient service and took great care of my Lexus and my needs. Keith D
Vache A.
5 out of 5
8/2/2024
Perfect experience
Sherry M.
5 out of 5
8/2/2024
Joel Gooding always takes great care of my Lexus on each service I have had!
Tracy W.
5 out of 5
8/1/2024
Henry was kind, prompt, and professional. Thank you Henry!
Chon L.
5 out of 5
8/1/2024
Vahagn is always excellent with his service. Always a pleasure to see him.
Eugene W.
5 out of 5
8/1/2024
Great job communicated everything perfectly
Barbara H.
1 out of 5
8/1/2024
On several past occasions when we picked the car up after service, accessory and electronic displays were altered. This has been reported several times in the past but continues to happen. During this service, the option to have headlights turn on when the ignition was turned on (it was set this way when we brought it in) It was turned off during service. The evening we picked the car up, we went to dinner while it was still light. The Resturant had lighted indoor parking. When we left it was dark. When my wife drove out on the street she complained about being unable to see the road. She pulled off the road and that is when we discovered that the headlights were not on. This created a serious safety issue. It is not at all clear why these setting are altered during service.
Sara Q.
5 out of 5
8/1/2024
I appreciate Javier and the service team! They were kind, patient, professional, helpful, informative, and attentive to my concerns. Thank you very much!
Walter S.
5 out of 5
8/1/2024
The service was exceptional. The car drives like brand new. Thank you Lexus of Las Vegas.
Jared B.
5 out of 5
8/1/2024
great service
Leo T.
5 out of 5
8/1/2024
Everyone was great in accommodating me with my service needs especially Vince and Efren. They’re an integral part of the company!
Jazzmine B.
5 out of 5
8/1/2024
Justin was great! Very knowledgeable and polite!
Linda G.
5 out of 5
8/1/2024
I’m very happy with the service I received. Thank you
Les L.
5 out of 5
8/1/2024
Outstanding service!
Mamie T.
5 out of 5
8/1/2024
He was very informative

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