Very helpful and considerate. Appreciate the updates and fast fix.
Vahagan was great with taken care of all my car needs .
Personable and informative
I have been very pleased with the service experiences I have had with your team
Justin has always treated us very professionally and walk us through all the aspects of the service process. We have worked with Justin For several years now on both our Lexus and is the reason we continue to be loyal to the brand
Friendly, welcoming, and very professional. You have a great employee
I told you that Roland can’t drive because he had a stroke. I Eleina BULOW, his wife, am handling everything but you disregard this. He can’t read after the stroke. So how do I get you to address all your inquiries to me? Eleina BULOW, co-owner of the car.
Hope done well done, thanks
Justin Baker, our service rep was outstanding. I have been in customer service line of work for over 35 years. Overall, Lexus and Justin were excellent. Thank you for the wonderful service!
Since my service yesterday the outdoor temperature gauge is not keeping an accurate temperature. It was 103 outside but temperature gauge read 80. I am out of town for the next 2 weeks so I can’t bring it in for 3 more weeks.
My car was in for the second time for a repair that was not done correctly the first time. They were friendly, professional and accommodating. Since my hitch had come in they also installed that. Upon pickup we noticed that the trim around both back wheel wells had not been reinstalled fully after the hitch install and were sticking out. Luis had it remedied right away. My bottom line concern is the thoroughness and quality control of your service. I am hoping the sunroof weather stripping has been resolved this time.
I got a text message saying that it would save time to go ahead and pay via text and credit card. But when I got there, the people in the driveway didn’t have my paperwork and told me I still had to go in and speak with my advisor. I was a little frustrated at that because if I was going to go and sit with the advisor anyhow, I don’t know that I needed to pay by credit card online.
Service today was much better than the first service. Everyone was nice and welcoming. Thank you
Maintenance completed on time as promised. Thank you.
Justin has always been friendly, professional and delivers excellent service!
The treatment I received at Lexus is always great????????
Definitely a First Class Dealership!
Refreshments are always stocked and bathrooms are always cleaned
Kristina does a fantastic job even when delivering the not so great vehicle maintenance news.
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