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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5453 reviews 71%
4 star 1613 reviews 21%
3 star 146 reviews 2%
2 star 251 reviews 3%
1 star 192 reviews 3%
Review Us
Sherwin G.
5 out of 5
8/24/2024
Excellent service!
Jack S.
5 out of 5
8/24/2024
We were treated great. Lynn went out of her way to take care of our needs!
Timothy R.
5 out of 5
8/24/2024
Thank you for letting me get my car in quickly and taking care of the situation in efficient manner.
Odessa S.
5 out of 5
8/24/2024
All good
Ann G.
2 out of 5
8/24/2024
I waited 2.5 hours for my scheduled 10k maintenance. I arrived 10 minutes before my appointment and I’ve never waited 2.5 hours for an oil change and tire rotation. When the advisor came to me as soon as I arrived, he showed me the lounge and said someone will let me know about the maintenance. No one came up to me. After waiting 2.5 hours with no follow up from an advisor, I directly went to an advisor and asked what’s taking so long. Only then I was updated about my car. Though the advisor was apologetic, not having an update about my car from the get go and waiting that long for a scheduled appointment was unacceptable. If I didn’t approach the advisor, I probably would’ve waited longer.
George M.
5 out of 5
8/24/2024
Henry was very professional.
Jane W.
5 out of 5
8/24/2024
Javier is the BEST!
Robert P.
4 out of 5
8/24/2024
Service was awesome! Valhagen is a great service manager. He answers all my questions, provides knowledgeable advice, and is very clear in explaining issues with my vehicle and the recommended fixes.
John S.
5 out of 5
8/24/2024
Great service. Very nice people.
Cynthia O.
5 out of 5
8/24/2024
He was very helpful.
Irina M.
4 out of 5
8/24/2024
Vahagn Nazaryan is professional, always available to help and provide financial wise options for my Lexus. Thank you!
Arachel T.
4 out of 5
8/24/2024
VAHAN is the best
Lynn K.
4 out of 5
8/24/2024
Kristina is awesome!
Hallema B.
5 out of 5
8/24/2024
He was pleasant and professional
Hamid K.
5 out of 5
8/24/2024
Kristina is the best service advisor ever. She knows her job and everything that a customer needs to know. Super friendly and nice.
Budi P.
5 out of 5
8/24/2024
Good customer service
Songting X.
1 out of 5
8/24/2024
It’s a long wait for a battery replacement
Charles P.
5 out of 5
8/24/2024
Excellent appointment thank you
Thelma A.
5 out of 5
8/24/2024
Everything was great!
Kayla B.
5 out of 5
8/23/2024
She was very friendly and listened to me when I explained what the issue was. She assisted me and went above and beyond to ensure I was satisfied with the service I received. The issue I came in for was fixed and I am happy with my experience here and with Kay.

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