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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5453 reviews 71%
4 star 1613 reviews 21%
3 star 146 reviews 2%
2 star 251 reviews 3%
1 star 192 reviews 3%
Review Us
Eden P.
4 out of 5
8/27/2024
Everyone at Lexus Las Vegas are very attentive, pleasant, and professional- from the staff at the drop off points, Vince and the tech who notified me the service has completed and my car is read. Thank you for your excellent service. ??
Daniel D.
5 out of 5
8/27/2024
She was amazing
Mari W.
5 out of 5
8/27/2024
always great customer service
Dyanne W.
4 out of 5
8/27/2024
Kay is always wonderful. This was an emergency visit for me since I had a huge nail in my tire but also an appointment I needed to be at. She worked to make sure I was out the door with a loaner in time for my appointment. That type of customer service means more to me than the servicing of my car and it’s why I keep going back to Lexus Las Vegas.
Carey T.
5 out of 5
8/27/2024
Excellent as always
Eleni E.
5 out of 5
8/27/2024
I was very happy with the customer service while my car was at Lexus of Las Vegas for its 20,000 mile service. The job was done very quickly and thoroughly. Vahagn Nazaryan was friendly and knowledgeable. He always takes great care of my vehicle! Thank you for your hard work and commitment to excellence!
Thary H.
5 out of 5
8/27/2024
Excellent customer service.
Mabel F.
5 out of 5
8/27/2024
Love everything about Lexus
Jian X.
4 out of 5
8/27/2024
Professional, appreciate
Sonny (.
4 out of 5
8/27/2024
Thx a lot
Cheryl B.
5 out of 5
8/26/2024
Always great service with Justin Baker. Completely happy.
Frank H.
4 out of 5
8/25/2024
Vincent is the guy with respect and integrity. Thanks!
Linda G.
5 out of 5
8/25/2024
Javier is the best! He is always friendly And goes out of his way to be helpful! He is extremely efficient!
Aster Y.
5 out of 5
8/25/2024
The service was excellent
Stephanie V.
4 out of 5
8/25/2024
Kay was awesome. However it took Lexus over 2 hours to approve replacing my left front tire due to it having a nail in it and it was a slow leak. I have the tire warranty on my 2023 RX it should not take that long for Lexus to approve, especially when I purchased the warranty when I purchased the vehicle. If I he customer has the warranty why does it need to be approved?? Kay was great and kept me informed.
Jon S.
5 out of 5
8/25/2024
Thank you
Jane E.
5 out of 5
8/25/2024
Kay was wonderful waiting area beautiful good snacks and a Our sales guy Chris daw checked in with us a true luxury experience thank you
Cedric D.
5 out of 5
8/25/2024
They were really kind and the lounge was very nice
Stephanie M.
5 out of 5
8/25/2024
Service was great, everyone very friendly and helpful.
Rulon O.
5 out of 5
8/24/2024
Five stars for Kay. She's worth all that and then some. She's worth a raise or at least a bonus. She makes your business look premo.

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