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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5451 reviews 71%
4 star 1613 reviews 21%
3 star 146 reviews 2%
2 star 251 reviews 3%
1 star 192 reviews 3%
Review Us
Evelyn T.
5 out of 5
9/19/2024
Completely satisfied with Javier Vargas professionalism and customer service.
Farhang R.
2 out of 5
9/19/2024
Seems like shortage of staff — long wait. Staff very helpful n knowledgeable. Javier had to jump in and help out. Staff very cordial. Long wait — time is very valuable.
Shoukry A.
5 out of 5
9/19/2024
Great service. Very professional.
Teresita G.
5 out of 5
9/19/2024
Excellent service !!!
Jerry S.
5 out of 5
9/19/2024
Joel is always Awesome!
Melita M.
5 out of 5
9/19/2024
The service team works hard, helping each customers, courteous with a smile.
Jung-Hsuan H.
3 out of 5
9/18/2024
We should receive/inform from the service advisor for the "total" amount of the service price, we are confused with the "add on" service and routine service but we do pay the amount for service. Just need to be more specific in service detail and what is "add on", we were told for $1400 but the end is $2000+ We like Lexus and will be back. Thank you,
Ronald H.
5 out of 5
9/18/2024
Very professional in a relaxing atmosphere !
Nimfa G.
5 out of 5
9/18/2024
Job done on a timely manner!
Ken M.
5 out of 5
9/18/2024
keep good work
Scott M.
5 out of 5
9/18/2024
pleasant, 10/10. Thank you!
Brian N.
5 out of 5
9/18/2024
Outstanding service!
Meiying C.
5 out of 5
9/18/2024
I am very satisfied with Kristina.
Kelley E.
5 out of 5
9/18/2024
Vincent was great. Very professional, friendly, and efficient.
Jennifer M.
5 out of 5
9/18/2024
Kristina was provided outstanding costumer service and was able to help me with my concerns.
Mark B.
5 out of 5
9/18/2024
Excellent service and done sooner than expected! Well done!
Jenny P.
5 out of 5
9/18/2024
Javier was awesome.
Marilyn T.
5 out of 5
9/18/2024
Extremely professional, courteous and friendly.
Peter B.
5 out of 5
9/18/2024
Joel and mechanic were the best
Ali T.
5 out of 5
9/17/2024
Joel is great to work with. He always makes me feel comfortable with his repair recommendations and I do appreciate his care and professionalism.

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