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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5451 reviews 71%
4 star 1613 reviews 21%
3 star 146 reviews 2%
2 star 251 reviews 3%
1 star 192 reviews 3%
Review Us
Gary W.
5 out of 5
9/20/2024
I’ve had Vince as my consultant for many years. His dedicated service to customers is one of the best I’ve had and I greatly appreciate him.
Annie D.
5 out of 5
9/20/2024
Kristina was super helpful,friendly and pleasant. The attendants outside the service dept. was helpful as well. Very good experience!
Emory S.
1 out of 5
9/20/2024
Some how. Or some way a miscommunication with my address to Lyft occurred. It took an hour for a driver to get me to Lexus. A Whole Hour to travel 10 plus miles. Very disappointed with how communication was transmitted amongst Lexus and Lyft.
Danny I.
5 out of 5
9/20/2024
Joel is a great service manger. He is very professional, courteous & helpful. Great representative of Lexus.
Michele K.
2 out of 5
9/20/2024
I am Michele’s husband David. I brought her vehicle in today for service. Contact me at ****-****-xxxx. (Cell). Thank you.
Charlie B.
2 out of 5
9/20/2024
I was thinking my car was getting washed after my oil change,I waited over three hours.come to find out my car was just sitting back there.that’s not right.now you have me thinking
Andres A.
5 out of 5
9/20/2024
Thank you for your great service.
Evan R.
1 out of 5
9/20/2024
My car still shows “oil main required”
Semhar G.
2 out of 5
9/19/2024
I am not happy at all
Scott F.
5 out of 5
9/19/2024
Great service. Very efficient. Transparent discussion of service.
Farren K.
5 out of 5
9/19/2024
Kristina was great from beginning to end.
Christina R.
5 out of 5
9/19/2024
Service was quick and efficient. Always love my time at Lexus of Las Vegas.
Sandra B.
4 out of 5
9/19/2024
THEY HAD MY VEHICLE READY N A GOOD AMOUNT OF TIME
Stephen M.
5 out of 5
9/19/2024
Kaye Andrade is always the ultimate professional service representative. We greatly appreciate her. Please don’t lose Kaye. She is one in a million.
Steven B.
5 out of 5
9/19/2024
Totally satisfied, very professional
Kathy E.
4 out of 5
9/19/2024
Kay does a wonderful job!
Karen W.
4 out of 5
9/19/2024
Vincent was great. ????????
Ruthelen W.
4 out of 5
9/19/2024
My service representative Kay Is the absolute best explains everything answers all my questions I couldn’t be happier with the service I get at Lexus
Curtis J.
5 out of 5
9/19/2024
Everything went well JAVIER did a great job
Richard T.
5 out of 5
9/19/2024
Service today was beyond excellent. Everyone was so courteous and got our car back to us in no time. Thank you for your exemplary service.

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