Lexus of Las Vegas Auto Repair Service

Treated well. It was very nice offering the Lyft rides to and from my home.

The Service Department if your dealership is very well organized; had ver courteous and professional staff; and does excellent work in a timely manner. My only suggestion is you are very expensive. Certainly would help your customers if your prices could drop, even 5%. Better yet give your customers who spend specific amount on repairs in a year, give them a 5 - 10% bonus on all repairs for a year or two or three.

Fast and efficient. Joel is always so thorough, I appreciate that.

Vahagn Nazaryan was nice and helpful he kept me updated daily. Thank him for that. Now for as the vehicle goes if this doesn’t happen again my wife will be very happy. THANk YOU VERY MUCH!!!

Excellent service.

Friendly service.

Amazing service Javier your the epitome of customer service!

I love the service! My advisor Joel is very thorough .

Joel was very clear on the service that was going to be done. He gave me a time the service would be completed. All the services were completed and was done at the time Joel said. I’m very happy.

Please thank Don Bushmier as well

All went well, Javier was super nice and very detailed

Always a great experience. Everything explained about what was done.

Thank you!!!

Good service. Staff were very courteous and helpful.

I had an 8pm appt. Nobody greated me. As I was prepping my car (cleaning it out and getting my cords and bags ready) the lady checking in checked everyone in before me. She did not acknowledge me. I also wasn’t informed that service was backed up when I had made my appt and didn’t learn this until almost leaving when my service advisor told me. I had to take additional steps to get my car back so I could get my car seats out. I had work at 830 and didn’t leave the dealership til almost 9am. When my service advisor send videos they didn’t have sound 2/3 times. When he sent me my bill I was unable to pay online as it was a link to my service video again. My detail also lacked attention to detail as when I put my USB cord in there were crumbs on my controls and crumbs still between my seats in the back of my car from the kids. The job was not done 100%, and my experience here made me feel like I was at a regular dealership this time around.

Justin was great ,, customer service is so good and so helpful

Joel was kind and a great listener. He addressed all of my concerns and made me feel confident about bringing my vehicle in for service. Every staff member was friendly and polite.

Javier was great in helping me resolve the issue quickly.

Absolutely Splendid

After 2 days in the shop, when I got the car it was not washed. Anyway Kay was able have it washed. But I have wait for another 40 mnts