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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5431 reviews 71%
4 star 1611 reviews 21%
3 star 146 reviews 2%
2 star 250 reviews 3%
1 star 191 reviews 3%
Review Us
Rene P.
5 out of 5
1/25/2025
joel did a great job and is always such a pleasure to deal with
Jose V.
5 out of 5
1/25/2025
We had a great experience with you guys thank you very much
Pamela D.
5 out of 5
1/25/2025
Joel is always great and professional! Gets me in and out! Great asset to Lexus!
Marilou E.
5 out of 5
1/25/2025
Excellent service
Mark R.
5 out of 5
1/25/2025
Vahagan was very helpful
David Y.
5 out of 5
1/25/2025
Excellent support advisor Ms Kaye. Thanks million.
George L.
5 out of 5
1/25/2025
Always terrific service at Lexus Las Vegas.
Phronsie M.
5 out of 5
1/24/2025
Always excellent service with Don Bushmire, Vince Camino and crew!! ????
Margaret S.
3 out of 5
1/24/2025
I was really happy when my oil change and filters was going to cost $86 until they found my front brake pads we’re not good and that was an additional $683.20. After Igot my invoice home, I could not figure how they came up with those prices. It seems like nothing added up correctly. Plus on the statement they wrote I refused to rotate my tires and not have proper brake inspection. I told the man who checked me in that my tires were rotated at time of smog test, Jan 7, 2025, probably useless to rotate them again. I never said anything regarding brake inspection. 1/24/25 Mrs.Strowbridge ****-****-xxxx
Diane J.
5 out of 5
1/24/2025
I was treated as a special person which made my day. The service I received was excellent. I will be back. Thank you.
Scott P.
5 out of 5
1/24/2025
Quick received a loaner helped with convenience communication was great
Teresita R.
5 out of 5
1/24/2025
Service staff are courteous and professional!
R D.
5 out of 5
1/24/2025
Thanks for everything
Jason C.
5 out of 5
1/24/2025
Very good
Magnolia K.
4 out of 5
1/24/2025
Could not h4ave been any better
Angela A.
5 out of 5
1/24/2025
Amanda was great!
Stuart D.
1 out of 5
1/24/2025
Your mechanics failed to re-establish the tire pressure sensors. I am without a sensor reading on my tires
Diana T.
4 out of 5
1/24/2025
Many thanks to Shannon and Christina for their help and good communication. When I couldn’t reach Road Service, Shannon got right on it , keeping me informed. After the car was towed to the dealership, Christina explained what would happen and answered my questions. Both of them were compassionate and reassuring.
Guillermo C.
5 out of 5
1/24/2025
Always a great experience, my wife and I really enjoy to come here.
Theresa G.
5 out of 5
1/24/2025
I excellent work and everyone was nice

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