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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5430 reviews 71%
4 star 1611 reviews 21%
3 star 146 reviews 2%
2 star 250 reviews 3%
1 star 191 reviews 3%
Review Us
Elizabeth M.
4 out of 5
3/5/2025
I truly appreciate Joel was able to get me in this morning regarding my car battery and I had my scheduled maintenance service done as well. Everything amazing & grateful for the fast & friendly service!
Lorelei S.
5 out of 5
3/5/2025
Such professional service. Kay Andrade is the best!
William B.
5 out of 5
3/5/2025
Great service as it always is
Maryann F.
5 out of 5
3/5/2025
Our service advisor, Joel Gooding, is awesome. Lexus is very fortunate to have him on their team
Avelina D.
5 out of 5
3/4/2025
Excellent job.
Ross (.
5 out of 5
3/4/2025
Great customer service!!!
Maria H.
4 out of 5
3/4/2025
I have purchased vehicles from other dealerships and the Lexus dealership haves been the best, thank you Vincent for your help your kindness and for your hard and professional job
Stephen C.
4 out of 5
3/4/2025
Issues resolved satisfactorily. Appreciate the help.
Raquel D.
5 out of 5
3/4/2025
Good customer service.
Kimberly K.
3 out of 5
3/4/2025
I wanted mud flaps to decrease road spills on my doors. I hope they work! They look nice. I had fun buying Lexus products like head rest pillows. Touch up paint. Ladies Polo shirt & a large zipper tote bag!
Reed B.
4 out of 5
3/4/2025
Kay was great. She took excellent care of me. You should buy her a bouquet. The mechanic who did the inspection delivered a very complete report too. Great job.
Susan S.
4 out of 5
3/4/2025
I brought the car in on the day before my appointment and was fit in. Was very much appreciated.
Richard S.
5 out of 5
3/4/2025
Javier is always excellent!
Steven B.
4 out of 5
3/4/2025
Couldn't be better, great staff, thank you
Rene B.
4 out of 5
3/4/2025
Kay Andrade is the BEST!
Ruthelen W.
4 out of 5
3/4/2025
I enjoy my service representative. (Kay)
Echols Family.
5 out of 5
3/2/2025
Excellent, personal service as always. Vince Camino is the best.
Kristyna P.
4 out of 5
3/2/2025
My service rep is not as friendly as he has been in the past. Maybe he was having a bad day. All other stuff is very friendly and helpf.
Allan C.
5 out of 5
3/2/2025
Great service. Very professional and helpful.
Enrique B.
4 out of 5
3/2/2025
My battery was dead needed a jump start from Lexus Roadside, the service writer Victor was very professional and explained the process. The battery was recharged after several attempts, after fully recharged it was reinstalled, why wouldn’t the battery be replaced with a new one to save many further aggravation towards the customer. My vehicle is two years old with 8700 miles still under warranty?

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