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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5426 reviews 71%
4 star 1610 reviews 21%
3 star 145 reviews 2%
2 star 250 reviews 3%
1 star 190 reviews 2%
Review Us
Raul E.
5 out of 5
3/12/2025
Excellent service
Patsy B.
4 out of 5
3/12/2025
Ok. Lexus is great
Kylie H.
5 out of 5
3/12/2025
Joel is always the best!
Kelly G.
5 out of 5
3/12/2025
Thank you Lexus on Sahara! You guys have always treated me very well every time I’ve been there! ;)
Skye S.
5 out of 5
3/12/2025
Joel and everybodyelse were wonderful today. I’m very happy that I got a really quick service in on time.
Chris B.
5 out of 5
3/12/2025
1st time here, very satisfied with the service
Stephen M.
5 out of 5
3/12/2025
Joe was terrific. The young man who checked in our car was terrific. Car was cleaned. Thanks to a great staff. Great service.
Jenny B.
5 out of 5
3/12/2025
Vahagn is my service advisor and he always does an exemplary job!
Jennifer O.
5 out of 5
3/11/2025
Kay, who takes care of me in the service department is the best thing about owning a Lexus.
Reishier C.
5 out of 5
3/11/2025
Very good!
Linda Z.
4 out of 5
3/11/2025
While we were told all updates had been completed but they were not. We managed to fix the issue we were having on our own through google this evening. It was a miscommunication that the issue was through Bluetooth calls but in reality it was Apple car play. We assumed the speakers were the same but not and an update was needed to hear phone calls through car play. While everyone was courteous and we were offered to wait and talk to tech we not only had another appointment to get to and we felt silly even bringing it in, like it was user error, but thankfully we figured it out. It was disappointing though.
Dennis S.
5 out of 5
3/11/2025
Justin Baker is a class act and is the most passionate interaction I have had at Lexus. First class!
Estelita S.
5 out of 5
3/11/2025
???? Satisfaction Thank you ????
Frances O.
5 out of 5
3/11/2025
Lexus service on W. Sahara always makes me feel like a valued customer. Thank you!
Jose &.
5 out of 5
3/11/2025
Javier a great service advisor
Benjamin M.
5 out of 5
3/11/2025
Short wait time. Excellent service. Thank you.
Nick D.
5 out of 5
3/11/2025
I was incredibly impressed with the care and attention I received. I definitely felt like a valued customer.
Beverly D.
5 out of 5
3/11/2025
Excellent professional service by all that I encountered
Rolando R.
5 out of 5
3/11/2025
Very good job
Jose G.
5 out of 5
3/11/2025
Great service and staff thank you ????

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