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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5426 reviews 71%
4 star 1610 reviews 21%
3 star 145 reviews 2%
2 star 250 reviews 3%
1 star 190 reviews 2%
Review Us
Ali T.
5 out of 5
4/3/2025
Joel, Thank you as always!
Cynthia G.
5 out of 5
4/3/2025
Excellent service!
Abelardo R.
5 out of 5
4/3/2025
Vince Camino is super excellent in service and surely an asset to your company.
Shirley Y.
5 out of 5
4/3/2025
Thank you!
Filemon O.
5 out of 5
4/3/2025
Christina was very helpful. Great customer service!
Kelly P.
2 out of 5
4/3/2025
The attitude was very dismissive, no empathy, no apology for the situation just a “it is what it is and it’s out of our hands” attitude. The general manager was proactive which was very appreciated but we had to seek him out on our own.
Christopher T.
4 out of 5
4/3/2025
One of reasons I chose a Lexus is the service. It did not disappoint. Well done.
Joanne &.
3 out of 5
4/3/2025
I may need to bring it back tomorrow, I have an unfamiliar light on my dash that came on about 25 minutes after I left.
Verna T.
5 out of 5
4/2/2025
Hi Justin, your team was exceptional as always. Thank you for all you and your support staff do to make my experiences with Lexus a great one!
Beverly T.
4 out of 5
4/2/2025
Justin is great.
Snow-Velvet T.
5 out of 5
4/2/2025
Thank you for a streamline service always.
Cary H.
5 out of 5
4/2/2025
Excellent
Christine M.
5 out of 5
4/2/2025
Kay Andrede was outstanding. She kept me informed about the details of my car. She respected my time and answered all my questions.
Susan A.
5 out of 5
4/2/2025
Always a courteous and professional experience.
Dolores R.
4 out of 5
4/2/2025
Javier provides a seamless experience. He is kind, attentive, and takes the time to explain everything happening with my car. Unlike other dealerships, I never feel pressured into unnecessary services.
Balle Dental,.
4 out of 5
4/2/2025
The team treated me exceptionally. I’m concerned because my new brakes are not as responsive as the ones that were replaced because they squealed.
Claire G.
4 out of 5
4/2/2025
KAY ANDRADE IS FABULOUS! THANK YOU Kay!:-)
Michael C.
5 out of 5
4/2/2025
I appreciate Kay and always helping me on my service of my vehicle she’s first class!! And your mechanics have always been ethical.
Robert E.
5 out of 5
4/2/2025
Great job
Thomas T.
5 out of 5
4/2/2025
Kay was great!!

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