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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5422 reviews 71%
4 star 1607 reviews 21%
3 star 145 reviews 2%
2 star 249 reviews 3%
1 star 190 reviews 2%
Review Us
Celeste S.
4 out of 5
6/1/2025
The staff is always helpful and service is efficient. I especially like the video detailing the inspection and that I’m always consulted prior to them doing any unexpected service necessary. And thank you for providing coffee and snacks, those are always appreciated when waiting ????
Steven J.
5 out of 5
6/1/2025
Thank you for treating my vehicle like it was your own.
Carla H.
4 out of 5
5/31/2025
Kay is wonderful!
John S.
4 out of 5
5/31/2025
Thanks for your help yesterday when my car experienced a complete loss of power after sitting overnight in my garage for some unknown reason, possibly after being ‘detailed’ the previous day. After some telephone issues, we got the situation straightened out and everything’s back to normal again. Professional, as usual.
Shana M.
5 out of 5
5/31/2025
Christine was very nice!
Roberto P.
5 out of 5
5/31/2025
Excellent Professional Service
Edwardo D.
5 out of 5
5/31/2025
Excellent service. My service representative I call him Mr. V. was very professional and kind. I appreciate the care and professionalism. Well done!
Marialuisa M.
4 out of 5
5/31/2025
I was treated with the utmost respect and felt the replacement sunroof on my '23 NX350 was their main focus. My vehicle was returned washed & detailed. The Service Dept makes every effort to make the process as seamless as possible.....even when we have to pay....much thanks!
Joann C.
5 out of 5
5/31/2025
Courteous and professional
Marlon M.
5 out of 5
5/31/2025
awesome service
Tracy W.
5 out of 5
5/31/2025
I had a wonderful experience. Joel was very helpful and the process was so smooth.
Jovan G.
5 out of 5
5/31/2025
Thank you for a job well done
Cristobal G.
5 out of 5
5/31/2025
El servicio fue excelente me encantó quedé muy satisfecho como me atendieron muchísimas gracias del uno al diez doy un diezmo gracias por todo
Paul T.
5 out of 5
5/31/2025
Great service experience
Larry &.
5 out of 5
5/31/2025
Thank you for my royal treatment today!! Very kind from Mr Tom, Mr Montoya, to Walter valet, and Lyft zoom zoom!! We should be very proud of there Services VIP. Kim R
Shane S.
4 out of 5
5/31/2025
Justin is awesome. He scheduled both of our cars that need to be serviced for 2 consecutive days, so we could use the loaner car for those 2 consecutive days. Very smart and convenient.
Mark G.
4 out of 5
5/31/2025
Great experience purchasing another Lexus in Las Vegas! Thanks…
John S.
5 out of 5
5/30/2025
Joel and the service manager were outstanding in every aspect. Great team, great customer relations. Well done!
Jason C.
5 out of 5
5/30/2025
Ok
Policarpio B.
5 out of 5
5/30/2025
Every thing are excellent.

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