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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1993 reviews 64%
4 star 542 reviews 17%
3 star 108 reviews 3%
2 star 231 reviews 7%
1 star 248 reviews 8%
Review Us
Loretta W.
4 out of 5
10/14/2025
I appreciate Nick taking the time to send me a video of inspection and letting me know what work I need done.
Tristen C.
1 out of 5
10/13/2025
I asked for my car to be washed and it wasn’t when I was told it would be.
Brian C.
5 out of 5
10/12/2025
The staff that handles the service area are diffently top tier. Great interactions between staff and customer. All of service staff were very polite.The updates on the service as it is being performed is great also.
Cassandra P.
5 out of 5
10/12/2025
I appreciate the fast and courteous service that I received from Advantage Toyota. Even when I stop by without an appointment, my car is serviced and I’m on my way in no time. I would definitely recommend Advantage Toyota’s service department.
Teresa A.
5 out of 5
10/12/2025
N/A
Suzette S.
5 out of 5
10/12/2025
The service was quick and professional.
Jason R.
5 out of 5
10/12/2025
Symone is very customer focused. On two separate interactions I received high level of service. Symone is very courteous and professional when communicating. She is an asset to your dealership..
Martin D.
5 out of 5
10/11/2025
Symone took EXCELLENT care of two travelers in need, with the wonderful assistance of the rest of the service department. All went above and beyond to allow us to continue our journey. Deeply grateful to everyone!
Claudette R.
1 out of 5
10/11/2025
Your employees charged me over $600 for the replacement of two bulbs. It took your employees about 2 - 3 hours to replace the bulbs on a 20 year old vehicle. Unbelievable! Claudette R
Ricardo S.
5 out of 5
10/11/2025
Simone os the best she is friendly and pays attention to detail and get me done ASAP.
Nina W.
3 out of 5
10/10/2025
When I purchased that vehicle, I had a five year maintenance plan, but because you are claim, you don’t have a record of it and my papers are stolen now I have to pay out-of-pocket that has nothing to do with the maintenance people themselves. I have a big problem with the system at Toyota, but at the end of the day, my vehicle still needs service, but I was robbed of two years of service that I paid for.
Dorothy B.
5 out of 5
10/9/2025
Great job and excellent service as always.
Phyllis B.
3 out of 5
10/9/2025
I don't know if tech checked my brakes,I hear them as im backing out of my driveway, otherwise so far im ok with service
Frankie R.
4 out of 5
10/9/2025
Up front estimates of service to be done. During rotation of tires, a nail was found in one. Tire repaired.
Shiyong S.
5 out of 5
10/8/2025
The service was excellent
Todd R.
4 out of 5
10/8/2025
The service manager is great. I was in and out of the dealership in less than an hour for an oil change.
Ignacio A.
5 out of 5
10/8/2025
Everything was excellent and I have alot off experience in dealers I love toyota river oak thank goodness for the people who work there
Madonna C.
5 out of 5
10/8/2025
Very pleased , keep me informed
Vickie J.
5 out of 5
10/7/2025
Courteous and helpful
Roger B.
5 out of 5
10/7/2025
Steven was very informative with updates on my vehicle. Great customer service. Great personality.1038582817

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