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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1930 reviews 64%
4 star 531 reviews 18%
3 star 103 reviews 3%
2 star 220 reviews 7%
1 star 234 reviews 8%
Review Us
Sharen S.
5 out of 5
9/12/2025
Simone was very professional and accommodating!! Thanks also to the service staff!
Francine T.
5 out of 5
9/12/2025
Thank ylu
Edna J.
5 out of 5
9/11/2025
Symone Minter, is very professional and go over and beyond to assist with the customer needs, Not to mention her contagious, smile and personality, I have not ever had to wait without her keeping me informed about the process of getting updates about my vehicle, she keeps you in the Loop about your vehicle. SHE A KEEPER ???????????????????? Rev Dr. Edna J
George M.
4 out of 5
9/11/2025
I need a better warranty
Terry B.
5 out of 5
9/11/2025
Ok
Richard T.
5 out of 5
9/11/2025
No thanks . I am very happy with my RAV4 , and it has a lot of life left . It’s a ke
James Y.
5 out of 5
9/11/2025
Great service
Bernardine S.
4 out of 5
9/10/2025
Not long wait time, great customer service! Just didn’t that have fresh coffee ready @ 7:00am! (Joking) Awesome service!
Rosa C.
5 out of 5
9/10/2025
He was very attentive and clear explaining to me what my car needs
Scoota G.
2 out of 5
9/10/2025
Having the same problem
Colneil J.
5 out of 5
9/10/2025
As usual Symone was friendly and professional. I also appreciate the new person in parts, he too was professionally friendly and helpful. My part was ordered with little effort. The team was helpful, I look forward to my next service visit!
Catherine P.
1 out of 5
9/10/2025
I was left waiting for 40 minutes for a porter to pick me up. The pickup address is 1.1miles away, a 3 minute drive. I called 2 times asking when a porter eas coming to pick me up. Each time I was told "they will be there in a few minutes ". Finally, I got a ride from my boss. He dropped me off. I spoke to a assistant manager. Then he had me talk to Emonie. This was a ridiculous amount of time to wait for a ride. You should do better. Would you let your Momma wait that long for a ride?
Shannon B.
1 out of 5
9/10/2025
It took too long to replace a tire I was there about 3 hrs on my off day . It takes less than 30 minutes to replace a tire. Then my tires were new and I got a nail in one, They should have replaced my tire for free I should not have to pay for new after having the car for a month smdh
Richard K.
5 out of 5
9/7/2025
Thanks for good service ????
Osigboyega O.
5 out of 5
9/7/2025
Good job done by Simone and on time despite the fact that I walked in. Thank you.
Rhonda T.
2 out of 5
9/7/2025
The 2 females that were you pay at the payment windows had the worst altitudes the black one didn't even acknowledge me wanting to get my vehicle an the Mexican cursed at me with her despicable disrespectful non professional out of control disposition nothing professional about her totally unacceptable she needs to be reprimanded for it seriously.
Teresa A.
5 out of 5
9/7/2025
N/A
Chimira J.
5 out of 5
9/7/2025
Always Great Service..
Saliu O.
5 out of 5
9/6/2025
I love the confidence of the service advisor. He is very proficient in his knowledge. I really appreciate you Steve.
Patricia D.
5 out of 5
9/6/2025
I really appreciate the extra effort Emonie took in answering my questions. He was a pleasure to deal with.

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