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Real Reviews From Verified Customers

Service Center Review Summary

5 star 712 reviews 58%
4 star 252 reviews 21%
3 star 44 reviews 4%
2 star 105 reviews 9%
1 star 113 reviews 9%
Review Us
Emmanuel A.
4 out of 5
7/26/2024
Thanks for the satisfactory service. I’m waiting to get the feedback for the hub cover I ordered yesterday.
Tracey S.
4 out of 5
7/26/2024
Caleb got my car in early and he kept me informed throughout the day on what was being done and stayed very close to the estimate.
Bonnie D.
5 out of 5
7/26/2024
Caleb was informative and friendly
Thomas S.
4 out of 5
7/26/2024
As always, good efficient service. Turns out I wasn’t aware that I have to pay for the multi point inspection after I missed the mile marker within less than 1000 miles… I know now.
Linda F.
5 out of 5
7/25/2024
Thank you so much for your eclxcellent setvice
Roger D.
3 out of 5
7/24/2024
Outside of not resetting my maintenance required light everything was fine.
Fred K.
1 out of 5
7/24/2024
Charity did well…but the shop fell short.
William K.
5 out of 5
7/24/2024
Professional and personal experience. Thank you.
Cort J.
5 out of 5
7/24/2024
Always great customer service
Mary O.
5 out of 5
7/24/2024
Everything was prompt and efficient. Charity waa very professional.
Susan T.
4 out of 5
7/24/2024
Ray is OUTSTANDING! I trust him implicitly. A true professional, who cares respects his clients and knows Toyota products, services and parts inside out! He best customer service on the planet!!
Carol L.
5 out of 5
7/24/2024
Nick was great at communicating with me from the start to the end of the process. I appreciated how quickly my vehicle was serviced and returned to me. 5-star experience! Thank you. Carol
Erwin A.
5 out of 5
7/24/2024
Great
Martin F.
2 out of 5
7/24/2024
Took too long to just change the oil…had a 10:30 appointment and did not get out until nearly one oclock
Aaron F.
5 out of 5
7/24/2024
Always a smooth experience.
John K.
5 out of 5
7/23/2024
Caleb did a great job of keeping me informed of all that was going on. Thanks
Daniel J.
5 out of 5
7/23/2024
Good job. Thanks. Dan
Wendy M.
5 out of 5
7/23/2024
Thank you
Carol F.
4 out of 5
7/23/2024
I love coming to Heritage!
Barrie M.
5 out of 5
7/23/2024
No problem

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