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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4369 reviews 66%
4 star 1553 reviews 23%
3 star 150 reviews 2%
2 star 288 reviews 4%
1 star 264 reviews 4%
Review Us
Kendra M.
4 out of 5
11/22/2025
The customer service was incredible and answered all of the questions i had about my vehicle. They completed the services i requested in a timely manor and i’m very pleased with my experience.
Elizabeth M.
5 out of 5
11/22/2025
Jim was friendly and respectful. Vehicle was done in a timely manner.
Michelle W.
5 out of 5
11/22/2025
Jim was informative the service was great I even purchased a maintenance program for my new hybrid. Everyone especially Jim was very professional and personal
Maureen M.
5 out of 5
11/22/2025
Very personal & accommodating..look forward to to doing future business
Chris W.
5 out of 5
11/22/2025
Ashley Malcolm was great
Deneen M.
5 out of 5
11/22/2025
Jim Shipley is the Man. Great job
Kurt S.
5 out of 5
11/22/2025
Great customer service
Margaret M.
4 out of 5
11/22/2025
Work done as promised
Jeremy H.
5 out of 5
11/22/2025
Jim was great! He answered all of my questions and was very polite.
Geoffrey C.
1 out of 5
11/22/2025
Coolant reservoir not filled. Engine/intercooler reservoir returned to me on Low. Shouldn't all the fluids be checked and topped off during routine preventative maintenance, especially given that I have ToyotaCare?
Carl G.
4 out of 5
11/22/2025
Stratheris exceptional.
Paul Anthony.
5 out of 5
11/22/2025
Great customer care.
Karen P.
4 out of 5
11/21/2025
Scott is my "Go To" guy! I can always count on him being fair and honest with me about my 2003 Highlander. Plus, he has a great smile and always makes me feel welcome and safe....Plus, VERY SMART about servicing of an older Toyota.
Cheryl D.
3 out of 5
11/21/2025
Disappointments that could not be avoided,therefore, I hold no responsibility against Strather.
Scott H.
5 out of 5
11/21/2025
Good to go!
Wayne M.
4 out of 5
11/21/2025
Kevin answered my questions about warranty and found a copy of it and gave me the copy….. service time seemed a little faster today…. Kevin kept me informed…. Job well done!!!
Mustafa K.
5 out of 5
11/21/2025
“Great service today! Ashley was my advisor and she was amazing—very professional, friendly, and kept me updated throughout the process. My car feels great. Thank you
Kathleen A.
5 out of 5
11/21/2025
Ashley was amazing. She was very friendly, helpful and personable!
Lisa M.
5 out of 5
11/21/2025
Randy is always excellent. Extremely helpful and thorough.
Marcus C.
5 out of 5
11/21/2025
Very helpful, nice, and was able to get me in and out quickly!

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