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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4397 reviews 66%
4 star 1565 reviews 23%
3 star 150 reviews 2%
2 star 294 reviews 4%
1 star 273 reviews 4%
Review Us
Henry L.
5 out of 5
3/6/2025
Kevin treated me well!
James L.
1 out of 5
3/6/2025
I bought the car as a platinum certified pre owned vehicle from you 1 year ago. Being a certified pre-owned meant it carried a premium price. I was assured that when I brought it in for the first oil change there wouldn't be anything else to take care of. Instead I was presented with a list things that needed fixing including an alignment and replacing the rear brakes. Apparently the dealership was less than honest about the condition of the car when I bought it. I WON'T be coming back. As there was less than 8000 miles on it since I bought it, this is unacceptable.
Wilfredo S.
5 out of 5
3/5/2025
Thank you for a great service. The service was provided in a timely manner. I always entrust my car to Mr. Randy Lee and he and his team always provide a fantastic service.
Terry E.
5 out of 5
3/5/2025
Once again, Sarah was awesome and kept me updated throughout the process.
Dale P.
5 out of 5
3/5/2025
Randy Lee was very professional and surpassed by expectations.
Carrie K.
5 out of 5
3/5/2025
Jim provided excellent service and communication. I was in good hands. He’s great.
Justin K.
5 out of 5
3/5/2025
Sarah is great! So kind, helpful, explains everything, experienced! Highly recommend
Gina P.
5 out of 5
3/5/2025
Always a great experience!
Delilah V.
5 out of 5
3/5/2025
The customer service was excellent and completed promptly.
Timothy M.
5 out of 5
3/5/2025
I appreciate the high quality service provided by Randy. I had a concern and he addressed it seriously and professionally.
Salif D.
5 out of 5
3/5/2025
I want to express my sincere gratitude to all of you for the exceptional work you’ve done.
Lisa C.
5 out of 5
3/4/2025
Nick was wonderful to work with ??
Alexandra M.
5 out of 5
3/4/2025
Randy was very nice and very professional! Thank you!
Jacquelyne P.
5 out of 5
3/4/2025
Jim Shipley went above and beyond to help me with my car services and I thank him very much for
Marquita S.
5 out of 5
3/3/2025
Great customer service, he kept me informed. Just great to work with.
Shannon M.
5 out of 5
3/3/2025
Wonderful, Great, Fast, Friendly Service.
Francisco A.
5 out of 5
3/2/2025
A little timely but the job got done.
David C.
1 out of 5
3/2/2025
I had a 9:45 appointment. Upon arrival, it was suggested I come back another day for just a tire rotation because there were several cars ahead of me. I even got there 30 minutes early. What's the point of a reservation if you don't keep it?
Sara J.
5 out of 5
3/2/2025
Randy was great!
Alicia B.
4 out of 5
3/2/2025
I appreciate you taking the time To look at our toyota and being honest with what needed to be done

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