the Intake person got mileage and gas tank info incorrect… the result is that the sticker on my windshield is telling me to come in for my next service thousands of miles before my current odo reading…
AND he also lied to me and (1). told me it was a computer error and (2.)Told me as I left, that the information was corrected.
I trust that the oil was changed & the tires rotated and other services as listed were provided, but the young man’s attitude left me wondering.
Got me in for a walk in! Highly recommend!
I appreciate how everyone I interacted with took the time to answer all my questions - - with smiles and good information.
Service advisor went to wrong customer and got their approval of work but it was for my truck. I only knew because I had received the report over text (I heard the other customer say they didn't get it yet) and the work (alignment) sounded similar. I went and talked to the service advisor and he realized he talked to the wrong person. What if this was thousands of dollars in service and someone else gave the verbal go ahead to perform the service!?
Strather was great! Kind and courteous. He took care of everything that I needed
Very professional and courteus
Fast work and very helpful
Job well done and very friendly to be trusted.
Jim Shipleywas great, he explained every step I would be going through completely. I am glad I changed from Corwin Toyota.
Will be continuing to deal with you.
Sarah was very helpful and informative.
My husband took the car in and waited for it. No one asked him about the extra work that was suggested
Everything concerning the Toyota experience was great except the confusion around arranging a ride to pick me up at home, which was a bit nerve wrecking. The service, the work, and management were all fine.
What kinda of service operation repairs a vehicle for an agreed set of components and subsystem service, finds a Class 1 transaxle leak without notifying the customer, reassembles everything, and then sends a message "your car is ready for pick up"?
Greta and friendly assistance and attention
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