The car is new to us - he answered all of our questions satisfactorily
Good and clear communication
The service that Ashley provided was on par. She was very helpful and sincere with the situation at hand. She was very informative and kept me up to date.
Like dealing with a 3rd world country
Very friendly, and work was done very fast. No pressure for additional services.
Excellent customer service!!
I just wanted to say that sarah and her team did a phenomenal job on my truck considering the amount of work that needed to be done. Communication between sarah and i was great. She always made herself available for me and kept me in the loop as work progressed. I look forward to doing business with Sarah at Toyota in the future.
Great prompt professional service
Jim was amazing to work with. He was friendly and very professional. I appreciate the honesty and him not trying to upsell me
It was done in a great time and notified it was ready
Ashley Malcolm, service advisor, was very professional and understanding. Thank you.
I brought the Highlander in to have the tires rotated and the fluids checked, and see what else needed to be done. It wasn't time for an oil change, but it got changed.
I am very pleased with the service and dealing with Sarah. Thank you all very much. Jim Mackie ????????????????
This was first service appointment for my new car- 5000 mile tire rotation. I made the appointment online. Every person in the service dept that I had contact with was friendly, professional! I waited for my vehicle and likely was contacted around 30 minutes after arriving that my car was ready. Thank you to Jim and his crew!!
Thanks for the ride back to the dealership!
Jim exceeded my expectations and was able to service my vehicle in a professional and timely manner.
Thank you Carol Corpuz
Typically - I’ve had very good service from Scott. However, he was on vacation this week.
Today was an exception. Very poor communication by Sarah, and too long a wait for the service.
Very disappointed. Too many issues to list here.
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