Chris R. In service should be fired for the disrespect he showed towards my wife and lack of care when we had a loaner vehicle from them break down twice and him show no remorse towards the freight she had after telling him when we dropped the vehicle off she's afraid of being on the side of the road after a vehicle broke down in the past. He never contacted us to keep us in the loop of the repairs, I had to call the repair shop myself and call Nissan to find out our vehicle was done. Very unprofessional and should go through classes to know how to treat other people, or be disciplined like he should've been when he was little. I will never come back for anything other than day hello to the only department with a dern there, and that's your sales department.
Friendly and helpful employee
When I asked if my vehicle was covered for a vehicle diagnostics check, because my check engine light was on, the “new” service adviser said it would be a minimum of $150/hr. I left and went to Ford, and they said Nissan should cover the diagnostic check under your warranty if you bought extended warranty. I’m covered until 100k miles. Why did I have to go to ford to figure that out ? ? ? I called Nissan back and they said they don’t know if it’s under warranty or not. They need to look it up and see the diagnostics. Does that seem right?
Everyone was very nice. Didn't have to wait very long. I was very well pleased.
This is the second visit for oil change where technician did not refill washer fluid. Makes me wonder about the other fluid levels and the other point checks.
Good experience with the service department
Just a question.. why doesn’t the new tires on your new rogue last for more than 25,000 miles.. I was told I need new tires already.. I know my car is just 3 years old , low miles and need new tires already.. Thanks for the great service today..
Good complete service in a timely manner at a fair price !
Chris was such great help and had an answer to all of my questions!
Christepher was friendly, attentive and addressed my needs. He offered me a car wash when the service was complete instead of rushing me out the door as it was close to closing time. I was very pleased with his service and his positive, friendly nature. Please share this with him!
I am pleased with your service. Thanks again
Chris did a great job . He was willing to take the time to answer my questions.
Christepher was extremely helpful and couldn’t have asked for a better service representative!!!
Very nice person to deal with.
He done an excellent job.
KEEP UP THE GOOD WORK, AND ON TIME.
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