No issues whatsoever. As always, complete satisfied with the prompt and courteous service. Wouldn't go anywhere else!!
I got a text that my car had been given a 9:00 appointment. I stopped by at 1:00 and it not even been taken back. They immediately took it back for service. In about an hour, I got a call that it had been serviced and ready for pickup. When I arrived, my wife who was with me drove the car hole using our second key. I went in to settle up and pay and get my key. They could not find the key and said they left it in the car. That seemed a bit careless and I had not experienced that before. Came home and the key was not in the car. I called Andrew and he checked and located it in the garage. I don’t think this was handled appropriately and with professional care. Now I have to make a special trip to get the key in the morning. I hope this feedback helps this service trail improve. I am usually impressed with the service department but this has disappointed me.
She made a mistake but quickly corrected it. She done a good job other than the mistake that was took care of. Thanks for your service
The service guys were fantastic. Andrew and the other guy I didn’t get his name. I really appreciated the respect , kindness, very pleasant, also the knowledge and effort they went to resolving the issue with maintenance.
Savannah Davis
Thanks but I would not like to trade in my vehicle at this time
Honda Asheboro has always taken good care of me!
You have a scheduled appointment but you have to wait two hours before vehicle is finished
A very nice service rep informed me their technician said my car needed rotors on both side. The price was discounted, which was okay and an appointment date was set for Tuesday. The parts place would not order the needed parts unless I paid a deposit which was close to the cost of parts. I found this to be unbearable service, unless everyone has to pay for parts needed that is not in stock. I cancelled the appointment and made a decision not to return
Great service received from Andrew
Ramiro was fabulous, knowledgeable, personable and kind!!
Thanks Ramiro, always happy with asheboro Hamada and the team !
This is the 3rd time we have had our vehicle into try to figure out what is going on with our gas mileage and today was the first time that Cassie actually acted professional and truly concerned about our problems!
I have bought three vehicles from Asheboro Honda and have always been very satisfied with the sale associates and the service department has always been great **** Simmons has always been great to work with. Thanks to everyone at Asheboro Honda
Today, I was mostly satisfied. The wait time was just over an hour, which is acceptable, but not ideal for just an oil change and tire rotation when I had an appointment. This was my third service appointment. The first two appointments I had to wait over two hours. To say I was displeased, is an understatement, especially the second time. If I had been there two hours again today, I would probably be calling corporate.
The customer service guy that checked my in and was out was fantastic. Very customer centered.
Excellent customer response. **** spent time explaining my multipoint inspection and related bill to help me plan for future service requests.
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