Lissette was great with today’s tune up service for our 2018 Pilot. Best, Claude S
Ramiro was so nice and professional. Service was so fast it was unbelievable. Love Honda of Asheboro
Not happy that they didn’t bolt the pan onto the car after I had to have it towed in to the dealership
Inspection went smoothly.
Asheboro Honda has provided service to my car since I purchased it. I have always been pleased with the service and availability of appointments. The staff is the best!
Lissette was the only one who answered the phone and helped me, she is an asset to Honda
Ramiro Guzman fue muy amable estoy muy contenta con él servicio
Very nice. And efficient!
This is the third time I have taken my wife’s 2012 Honda Civic in for a simple oil change.
1.The first time the tech didn’t put in the oil pan plug properly. We discovered the oil leak on our garage floor and took the car back to fix the problem.
2. We were told the plug was improperly installed and it was reinstalled correctly. The oil was topped off.
3. After only about 4,000 miles our Honda delivered a maintenance warning that our oil was at 15%. It turns out that on the second time the oil maintenance alert was not reset. So we had our oil changed early.
Your quality control is lacking.
I’ve already spoken to Zack about the issues I had today in the service department. This is the second time I have had a “not so great” experience while getting my car serviced. Customer service and organization with follow thru are very important for a business. When a business doesn’t have these qualities, it looses credibility and good customers quickly. It directly impacts the customer negatively. Hopefully this issue was discussed with the employee and was addressed. I was hoping the first incident was handled previously, but after today I am not sure that it was. I want to continue to use Asheboro Honda for my service needs, but if other issues arise I may take my business elsewhere. I have already talked to the previous and current manager on separate occasions, my next option is to talk to Chris Lackey directly.
Thank you for your assistance in this matter -
Brandy W
Very professional and I’m very satisfied! Thanks so much!
Everyone at Asheboro Honda provided excellent service!!! I plan on keeping my Honda. I will give Asheboro Honda my business when I’m ready to purchase a new Honda in the future. Thank you for all your help!!!
Elonna L. Brown
Finished very quickly. Great friendly service!
Very pleased with work completed on my vehicle. Thanks again to Ramiro and the rest of Asheboro Hondas service team.
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