Baxter Toyota of Lincoln Auto Repair Service

Jared was good to work with!

I had questions and they were not addressed. I had to ask my question several times and I just gave up. My service was complete and it took some time before a tech came to me in the waiting area. I also overheard some customers getting an offer for a packaged price on oil changes I was not offered anything I was very disappointed. This was a completely different experience than any other time I have been in,

Fast service

Prompt and professional in every way!

Thankyou for all the help I received from all ofyou .

Thanks for making life easy!

It was good

They treated me very well, very friendly and the service was fast. Thank you very much.

Both prompt and thorough.

I think for $107 a vacuum and car wash should be included. I also asked some questions about my car and the loud noise coming from it when driving…it is only a few months old. I was told some things to try but no one checked it out like I requested.

My suggestion is take vehicles in the order of their scheduled appointment unless there is an emergency. If the service representative tells the customer that the service should take 3 hours, and the customer says they will be back in 3 hours, that customer's car should not be pushed to the bottom of the schedule. If the service department wants customers to stay in the waiting room the whole time or "check-in" when they return to the waiting room the customer should clearly be told this while dropping off the car. Getting a notification via text of when a start of service begins would be helpful, not just the check-in text. Temecula Toyota in CA does the start of srrvice text and it is extremely helpful to the customer. I have a medical condition that makes it difficult to sit in a waiting room for a long period of time, that is why I walk outside or find something else to do whilr the car recieves service. The supervisor was helpful in resolving the issue once I spoke with him.

Friendly and helpful, as always!

Appreciate the great service I receive on every visit! Thank you!

Very friendly and professional.

Jared was excellent as always!

Richard was so helpful. I was in a not so good situation and he made buying a car so much less stressful. The service there is remarkable ????

Courteous and patient while explaining services that needed to be done. Also, thoroughly explained the bill.

Stephanie was very courteous, friendly and professional. She informed me of what to expect, and answered all of my questions. She is a great asset to your organization!

2 hours is too long for an oil change and tire rotation.

In and out without any problems. Your 20 year old computer geek helped with my drive cam