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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3609 reviews 61%
4 star 1334 reviews 23%
3 star 201 reviews 3%
2 star 386 reviews 7%
1 star 349 reviews 6%
Review Us
Larry M.
5 out of 5
1/16/2026
Michael was very informative and helpful. We will definitely ask for him specifically again.
Jazmin E.
5 out of 5
1/16/2026
Justin did a great job explaining the inspection results, something that I haven't experienced before. Very informative and greatly appreciated!
Jeanette B.
5 out of 5
1/16/2026
Ty was very nice and I was out of there very quickly. I appreciate that very much.
Judy R.
1 out of 5
1/16/2026
70 mile round trip to replace faulty gasket that was put on a week ago by Baxter.
Melissa W.
5 out of 5
1/16/2026
Michael did an excellent job. I felt very welcomed at Baxter.
Paige L.
4 out of 5
1/16/2026
Ty is why I stayed with a Toyota and trust his feedback!! He’s professional and always has customers best interest and safety!! Thanks Ty!!
Ellen H.
5 out of 5
1/16/2026
It was a great service appointment, shorter than expected. Easy peasy, and Ty was great
David K.
5 out of 5
1/16/2026
Ty was very helpful with everything. I'd be happy to have him help me with anything to do with my car
Pamela G.
1 out of 5
1/16/2026
Went well, but still told need to bring in to talk to someone about how to get code message off our screen. Bad news as to surprise by dealer from where purchased that did not call back as said they would. Now need regional call to visit on next steps.
Kim B.
4 out of 5
1/16/2026
Clear info about diagnostics, service completed, timelines, and charges
Todd D.
4 out of 5
1/16/2026
Seems to be a smooth process
Michael Z.
4 out of 5
1/16/2026
The team at Baxter is efficient and friendly. They fixed the tire leakage that was needed. The hospitality waiting room is very accommodating while you wait for your vehicle.
Hoang N.
3 out of 5
1/16/2026
thank you
John M.
5 out of 5
1/16/2026
He was very polite, and the service was done quickly.
Glenda C.
4 out of 5
1/16/2026
The service attendant that checked me in was Justin White. He went above and beyond and checking in my car and when I picked it up. He was amazing.
Brian H.
4 out of 5
1/15/2026
Great experience. Ty worked me in quickly. The tech worked efficiently and got me out of the dealership faster than planned. And they gave me a free car wash. I have always got my car serviced at Baxter Toyota and will continue to do so. Great Job!!
Michael L.
4 out of 5
1/15/2026
Thank you …. Forgot about texting while I wait… thanx Justin
Gregory F.
5 out of 5
1/15/2026
Answered my questions and explained it very well. Service was on time and completed quickly.
Geri R.
4 out of 5
1/15/2026
Jared was very kind right off the bat! I asked him to change the phone number on my account and he did right away! Not only that but he clearly stated what to expect/do so i had the best time i could there. I would 100% be helped by Jared again!
Leroy B.
5 out of 5
1/15/2026
Good communication. Timely service.

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