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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3665 reviews 61%
4 star 1354 reviews 23%
3 star 202 reviews 3%
2 star 397 reviews 7%
1 star 356 reviews 6%
Review Us
Jon S.
5 out of 5
10/22/2024
Stephanie was friendly and answered my questions.
Sharon S.
5 out of 5
10/22/2024
I appreciate the helpful, friendly service for my Prius which gives me excellent mileage. You keep it going strong! Thx!
Mari S.
3 out of 5
10/22/2024
Everything was great except for the brake fluid replacing. My husband said no to that. Now we have a charge that we really can’t afford! My husband also works there Tom Schlegel! Thanks Mari
Randolph D.
4 out of 5
10/22/2024
While I understand the dealership is working w/new software, the system appears to be behind ex-I had already picked my vehicle up for nearly 30th, still received text messages stating it was done and ready for pick up? I also would like to get a phone call from the service manager regarding/engine noise that I have been reporting since I purchased the vehicle. It has a unusual loud valve train noise that service writers claimed was normal?
Susan L.
5 out of 5
10/22/2024
She was easy to talk to and answered questions with ease!
Michael M.
4 out of 5
10/22/2024
Excellent service, waiting area pleasant.
Carson R.
5 out of 5
10/22/2024
The most personable person I’ve come across since doing business at Baxter!
Alex K.
5 out of 5
10/22/2024
Fast interaction in and out process
Tami J.
5 out of 5
10/22/2024
Angie was very pleasant and professional. Enjoyed working with her.
Eugene S.
1 out of 5
10/22/2024
Get the problem with bateries prematurely failing from whatever the underlying cause. This just gives a black eye to your staff when they have to to give customers the bad news. Ypu know this!
Gayle S.
4 out of 5
10/22/2024
I always trust Toyota in servicing my car. I appreciate the Text messages when it’s time for me to come in. Life is busy, so thank thank you ????
Galen E.
1 out of 5
10/20/2024
The cost for the diagnostic machine way over priced.
Bonnie S.
5 out of 5
10/20/2024
The routine maintenance was fast, friendly, and professional.
Wade P.
5 out of 5
10/20/2024
Excellent service! Thank you!
Barbara M.
4 out of 5
10/20/2024
Stephanie is an EXCELLENT rep!!
Kori B.
5 out of 5
10/20/2024
Brae and the technician Garrett are awesome and I am grateful for their customer service and professionalism!
Karen B.
5 out of 5
10/20/2024
It was very good!
Kim C.
2 out of 5
10/19/2024
I appreciate having a loaner while my vehicle was in the shop. However, when my vehicle went in for the 50,000 mile check up, the glove compartment was not closed properly. I asked at this service that it be adjusted and it was not. So it still is half open half closed on a vehicle that is just over three years old.
Rodney C.
5 out of 5
10/19/2024
I'm not expert on this, but looks very nicely done. I appreciate the work.
Loan D.
5 out of 5
10/19/2024
You did well

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